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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 9,207 reviews
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great modem for people who want a seperate modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its a modem...it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. It works. No complaints here. I like the internet ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great replacement for xfinity modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, saves you money. Can't complain. Absolutely great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good, as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal, with a price match. Very good modem. Use with XFinity/Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem and saves me the monthly charge from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    BEST CONNECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS ONE OF THE BEST MODEMS I'VE EVER HAD. THE ONLY ISSUE I'VE HAD IS WHEN I ORIGINALLY TRIED CONNECTIONG DEVICES.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    same quality as cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to save $10 a month on TWC bill. The break even point is less than a year. works just as good as TWC's modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does just what I need with the internet speed that I have

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely noticed an increase in internet speed after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing as per expectations and as stated by the sales associate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand. Works perfect. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to change my modem Easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and haven’t had any issues with item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my own cable modem because my Internet Service Provider charged a monthly fee to use theirs on top of the internet service charge. I turned off my computer, disconnected the one from my ISP and connected this one. When I turned on the system my MAC address popped up on the screen - I called my ISP & gave them the number for them to add it to their system and has worked great since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works just like advertised good job

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un-boxed, connected, powered up and connected right up. Easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris SURFboard SB6141 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was really easy to set up and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and modem is very reliable and of excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up really since there's only a few wires. Comcast said the speed was a bit below the theoretical maximum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad modem. Easy installation and looks good.

    I would recommend this to a friend
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