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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    GREAT ROUTER IF YOU ARE ON TWC OR SPECTRUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great for time warner customers (now spectrum ) also because i have my own wireless router not only am i saving 10$ monthly rental fee for the modem twc spectrum provides but im saving an additional 4.99 fee for wireless because i am using my own wireless router and this modem does not have built in wifi, This pays for itself my internet bill went from 50.00$ a month to 34.99 a month , and i am getting faster service and speed compared to twc spectrums modems , this is a must have if you want to save money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to set up with TWC cable. Speed check showed upload of 5mps and 51mps down. The cable company actually recommended this modem. Reviews indicated it was good device and were correct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Works as expected. Affordable and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was just what I needed. Fast for my 100 mbps connection and affordable. It met both needs and was easy to set-up. Now, if Comcast could only find a way to maintain a stable connection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install and worked as expected

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Plug and Play modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. this modem replaced my Time Warner cable company rental modem. The only thing to be aware of is when connecting your network router, you may have to turn off the modem and router (unplug) and turn on again to let it cycle through its program and recognize one another. Initially had difficulty with the router connecting but figured it out by turning off & on both modem and router to allow it to cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for 150 down and 10 up with comcast and I usually get 150+ and around 12 up on speed tests. I have only had a few weird issues like the upstream bonded channels falling to a single channel which just required a reboot of the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stop paying TW every month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got sick of paying monthly rental fees to Time Warner so bought this. It was easy to set up, easy to pick my own secure password and seems to be working great. I can't say my Internet speeds have improved but they haven't slowed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Doesn’t break the bank and works well within a short distance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fit the "bill" at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was suggested by Comcast that we get this model or a couple of others. The customer service rep in the store showed us everything. He did his job, yet we did explain we didn't need as much as was suggested, and he honestly told us this would probably work. It worked. Set up was flawless and fast. it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem when I switched from DSL to cable. I didn't want to be tied to the combined modem/router that Comcast was going to give me. Paired this with a TP Link wifi router and have had fast internet ever since. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for home use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to replace my ancient modem that kept crashing. This one had everything we were looking for, smaller -able to set up on wall (mounts on side) out of the way. stylish and will accommodate our many devices without crashing all the time. The only minor negative thing I have to say is, the blue lights on front are pretty bright, no need for a night light in the room it is in and there is no on/off switch to put it on sleep mode during the night, But it really is not bothersome. All of our devices work and do not slow down when others join in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really that easy...finally! Made the purchase, called my cable/internet provider, they registered the MAC address, and now I'm flying with 50MB download speeds (10 times faster than before). Independent bandwidth tests have proven my download speeds. Motorola has always made the best cable modems!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does everything you need it to and saves you money. Rather than paying $10 a month for $80 or so this modem pays for itself in 8 months. The Internet is fast as it supports the new docsis standards. Two thumbs up on this one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Does what its suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, no rental fee to Comcast and works great no connection reset problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this modem to replace my 10 year old RCA DCM425 DOCSIS 2.0 modem that I purchased from my service provider several moves ago. Time Warner recently upgraded the network in my areas, and my new speed surpassed the DOCSIS 2.0 capability. It was easy to install and activate, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace an older Xfinity model. Much faster and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Working as advertised!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save some money on a modem vs leasing monthly & this product is perfect! Had to go downtown to get it but worth the trip! Very grateful to have a knowledgable associate help pick the one I needed. He guaranteed that this will work with Comcast Internet & he's right! So far, no problems. The only complaint is the bright LEDs but searching online provided me with an easy solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far for my basic needs. Easy to set up and doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing the one the cable company gave me with this my download speed doubled. Most cable companies charge $8 a month to rent an old product, with one years of rental fees that will pay for this one and the savings will begin.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super quick and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like some other reviewers I purchased this to get rid of the rental from my internet privider. It had better write ups than some of the $100+ products so I wanted to try it out. The speeds are way better than the rental which is what we needed since we have about 4 devices hooked into the wifi.

    I would recommend this to a friend