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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 9,207 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Saves Money but Not having to pay Oceanic Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I never knew was that when you have internet through Oceanic Cable you have to pay a monthly rental fee for their modem. I purchased this modem and now I am saving money every month and in less than a year it will pay for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product I'm glad I purchased this instead of renting the one from Comcast it's small not bulky and very powerful I would definitely recommend it to someone else

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem for Comcast internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, no issues with changing over from old modem. Works great with a noticeable improvement in the internet speed. Purchased at the recommendation of the service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was switching internet providers and really didn't want to spend an extra $10.00 per month to lease one from the cable provider. I saw this online and decided to look up some reviews and I'm very glad I did. Great product, the light is a little too bright, but that is the only reason I don't give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Very pleased with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Time warner bumping up the modem rental, I had to finally get off the couch and shop around for a modem, enough is enough. This was good for my requirement and with my unused rewards points it was a no-brainer to shop at best buy. It was the best deal i could find and should pay for itself in a year. After that I'll have a quality modem and goodbye to monthly rental fee. Install was a breeze, on phone with Time warner for just a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Plenty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem went out pretty slow so I had a chance to shop around. For my internet speeds, this modem is a great deal. It takes my 90-100 Mbps and holds a rock steady signal using multiple speed test sites.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    upgrade cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tests several time my down/up Mbps use TWC's equip. It was 6Mbps down and .68Mbps. It's below what i pay for it. Cheap standard speed normally 15Mbps down and 1Mbps average. I changed and tests new modem and it went up to 15Mbps down and 2Mbps. Now I know it's worth of price before I upgrade my service without being guessing which should I upgrade ISP with silly high price. I increase speed to 30Mbps and 5Mbps for 20 dollars add. Test my new modem again and it's still much better currently is 33.Mbps and 6Mbps. It's slight over. It's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Works great on Comcast network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting tired of paying the $8/mo cable modem leasing fee and when I was told I needed to upgrade my modem to Docsis 3.0, I finally went out and bought my own. As advertised, this modem works on the Comcast network, is an easy install (just swap out with the old one, the connections are the same), was fairly inexpensive (I think $90 or so), and with a call to Comcast it was up and running in no time. Be sure to have the SN and MAC ID ready when you call. The modem has been running without problem since I installed it a couple of months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cut the cord and save your monthly cable modem fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently cut cable and went exclusively with streaming services. Instead of paying the monthly rental fee I elected this modem which works great and will pay itself off in ten months. Works flawlessly and provides great speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Superior Modem, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this modem based on the recommendation of a friend who works professionally in tech assistance for a major corp. Wanted a modem just for the Internet that is compatible with Comcast. It's efficient, small, fast enough to surf the Web and watch streaming video and at this price, a much better deal than renting a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem of Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research modems on the market and found many positive reviews on this one. I purchased and am very pleased with it. I have fast connection speeds with quick up and downloads. I would suggest to friends to purchase the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem perfect for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this modem from another company and it didn't work, but i read so many good reviews i figure i should give it another shot I'm glad i did. modem works great with apple router along with comcast internet for anyone wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem, decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around and doing my research, I decided that the SB6183 was overkill and settled for the SB6141 considering that my ISP doesn't offer cable speeds over 100mb/s. I'm a firm believer in owning your own modem, and estimate that over the last two years of owning my previous modem, I saved at least $100 if you consider a $8/mo modem rental and buying your own modem only costs $80. The modem this is replacing is also an SB6141 that was unfortunately burned out by bad cabling in the house my wife and I just bought. Supposedly Comcast was supposed to test for that when they charged me $80 for a professional install, but that was a joke. Long story short, I blame Comcast not the modem for it's short life, which is exactly why I am caught red handed buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    technology above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other modems and this one by far is one of the better inexpensive modems you get your money's worth and the quality and efficiency is there I recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy, plug and play, my Comcast recognized modem with no issue. Up and running in about 5 minutes. The led indicators are VERY bright yet not marked very well. They are so bright you can't really tell what they are unless you keep the instructions open. Doesn't take long to figure out what they represent but I guess it's a matter of preference. Not a big deal but that is my ONLY issue with this modem. Definitely better than renting one from the provider that way over charges for a rental. It will pay for itself in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    great but very bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, easy to set up, good through-put. Only downside is that the LEDs are really bright. I can almost use them to read by.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did the job perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem that would work with xfinity and keep my high speeds. It actually runs faster now and upgradable in the future. Must buy after the rental fees went up this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value. Saved me money on my cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Time Warner bill was getting out of hand. Looking to save money I realized that buying my own modem would pay for itself and then some. This modem was a breeze to install. Just had to contact my cable company to register

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Best cable modem I have ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and super fast. Went from a Zoom modem to this one.....and we'll NEVER go back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being tired of paying extra to lease, I decided to invest in my own modem. I already have the Apple router, but need the modem for my time warner internet needs. It was easy to install and I was up and running in no time.

    I would recommend this to a friend
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