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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 9,207 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem. Old one wasn't working too well. Read the reviews and decided to give this e a try. Very quick and easy to set up. Has been working 24 hours a day with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Great Home modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to set up, helps improve your internet speed, and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace a modem that was on the inexpensive side and a few years old at this point. It is highly reviewed and it has met all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read about this modem online. Best Buy price matched it for us. No problems so far. Great not to have to pay rental charges for modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Arris Surfboard Docsis 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after researching many models and decided to buy it based on many positive reviews. The instructions are very clear and it was a breeze to setup. I connected it to our router and within no time we were streaming movies and surfing the internet. I would recommend this modem to anyone looking for a well built strong performing device. It's been a month so far with absolutely no problems at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Excelent moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install. Great speed and saves on the monthly cable rental.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It was very easy to set up. I have had no issues with it like I did with my old router.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Setup Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is Great and for the price, you truly can not beat it! Since the cable company charges for modem use, it was a no brainer to buy our own and have it pay for itself in 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and sleek. The modem is providing the top speeds for my internet service. Great because we moved to pure Netflix and Hulu streaming! No hiccups with gaming either! The price is higher than a standard modem, but the speed is certainly worth it. The only real complaint I can think of is the blue lights on the front of the modem are so bright that they keep my living room illuminated at night. It's nice when I'm stumbling in the dark to the kitchen though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than cheap Comcast routers, way less dropouts; maybe once a week compared to once a day. No longer have to lease one from Comcast, will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a router to replace an older modem/router combo unit. What a difference this has made. Would spend the money all over again to have such an improvement in Internet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade to timewarner modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since I got sick of leasing from time warner, Great modem for the price and actual picked up a little internet speed over the modem previsously provided by time warner

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and reliable cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cable modem for approximately 6 weeks and it has exceed my expectations in terms of reliability and ease of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace one I rental from Comcast. I got to say this modem is holding up well. No complaints here. Pretty much all the good reviews on Amazon are accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up as there are only about 5 steps. What was hardest and took the longest was calling the cable company to do their part.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SURFboard 3.0 Modem; A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High Speed Modem. We increased our speed with our internet provider from 10mb to 50mb. and we needed a new modem to support the increased speed. The SURFboard 3.0 works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does what I need it to do so far....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this particular modem based on other reviews, and on the recommendation of my ISP. Most of the modems provided by the ISP are made by motorola as well. Works great and my speeds increased compared to the one the cable company had provided me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size & Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product for a month now and never have issues. Love that the product is not bulky. Not being stuck paying my internet provider a rental fee every month is a big plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy product to install and get running. Why pay your internet provider a rental fee each month when the employee from the company said this was a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time warner user with 100mb service contract. Never got past 20mb off TW equipment. Paired this with the Nighthawk x6 and now I get over 100mb wired and wireless. Couldn't be happier.

    I would recommend this to a friend