Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cable modem easy to install, works as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Relatively easy to install. Problem with cable provider but the modem was fine. Could use an external reset switch or button. Indicator lights on it are so bright, it would be nice if they were rear facing or could be dimmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well. It's size and functionality is very helpful when placed around the house. It's been working properly for about a couple weeks now. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    saves me money and works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the cable company's rental modem. I figured I can't go wrong with a Motorola, and I was right. It was easy to install, set up and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because my previous Motorola modem was outdated and sluggish. I like this one because it is reliable. I wish, however, that there was additional ethernet ports so I could attach a computer directly to it and still have wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing exactly what it's supposed to do! I was also able to get a price match with Amazon so I saved some money on the purchase AND got my bestbuy points. WIN WIN!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Way better than renting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got tired of the bad internet service we got with the rented modem/ router combo. With this we get much faster and it actually costs less than renting! Not a bad way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was already programmed in. Only had to program cable box. Easy to use, similar to the much more expensive remote the cable company tries to sell you and is more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting advertised speed from ISP with this device. No monthly rental fee. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working well. Comcast guy had to come out to get it set up after trying to set it up over the phone didn't work. Speeds are good and it is a pretty white color...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Much better than renting a modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems just as fast as the Comcast provided Motorola Surfboard that this replaced. Seems to be much slower during peak times where I didn't have an issue before but still happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more modem rental fees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I wanted to save money on the modem rental fee. Thing thing works great, even better than the rental router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had any problems with the modem. with wifi, it handles many devices without delay. great for home or small office use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid home modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with the router I recently purchased, I bought this after two friends both recommended this item. It was easy to set up and has given me absolutely no problems since!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to avoid paying monthly rental fees to my internet provider. Setup was quick and easy and it paid for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Like a Champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a basic cable modem that works with Comcast, as I have my own wi-fi router. This has worked flawlessly since I installed it, very happy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imprtant Piece to Fast Downloads!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a faster router is nice but it won't do you any good if the output speed of your modem is a barrier. Prior to replacing your router with a high end unit, first look at your modem specs. The Motorola SB6141 is rated as one of the best. Use this modem in combination with a speedy router like Netgear Nighthawk and you will have blazing download speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great right out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up took not more them 10 minutes. works great and getting a little more speed than i am paying for. Great modem no wounder it is the best selling one on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set up. Just plugged it in and it was ready to go. Needed to call the cable company so the modem would be recognized and its been working with no issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework and this one came out on top in all of the reviews. It is so much better than the standard Cox modem. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from U-verse to Comcast. Bought my own modem and router. Comcast technician installed them with the rest of their equipment, They have worked flawlessly ever since.

    I would recommend this to a friend