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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 9,207 reviews
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Easy set up, nice compact design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade due to my intenet provider pushing towards 3.0 as a standard. Works well worth cox. The only gripe I have is the three blue lights are lighter brighter than they should be at night. This is not a deal breaker for me though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does what it is supposed to. I paired it with a separate router to gain signal strength and have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Installation and activation went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased modem to replace rental unit from TimeWarner. Installation was straightforward, and phone activation with TimeWarner was uneventful. Unit has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced Time Warner Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of the monthly fee for an outdated Time Warner modem (the one they were renting to me was not even on their approved list!). This one has worked great. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to install, The only difficult thing was to call into mediacom and get them to setup and that just took a total of 5 minutes. Easy, I like easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem with easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up, though I had to contact my ISP to complete the setup process. Very straightforward and simple, especially for connecting my wireless printer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem based on the price and brand name Motorola. Motorola has always put out great data communication equipment. No configuration required, mainly required a call to Time Warner to activate the modem on their network. This modem is mainly used for remotely accessing a surveillance camera system . It is running perfectly with no problems on Time Warner cable network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly with Comcast/Xfinity cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect partner with Xfinity cable. No issues, simple set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was fairly easy to install (it was more of a Charter issue than the modem). It increased my internet speed by at least 20%. Great product, I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this based off of other reviews. So glad I did. Setup was a breeze and haven't had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do notice a performance increase although Comcast has a lower download speed as I wont pay the price for the extra speed. It's compatible with Comcast in my area and we got it up and functional with Comcast coming to the house to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest installation of the modem. All I had to do was plug the modem and connect the cable and voila it was working... I had to restart it twice before I finally got it working - hence the 4 stars...

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Working dependably. Getting faster speeds then before.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Replaces Xfinity docsis modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to replace the modem from xfinity. Note this device does not have a port for phone line if you have triple play and want a home phone. Taking a star away only because the lights are annoyingly bright

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had purchased one of these and is very happy with it so he suggested I purchase one for myself so that I could stop renting from Time Warner. In less than a year it will pay for itself, in that, no more monthly fee from cable company. I've had no problems with it so far. The lights on the front are very bright so they may be annoying if you can see them from where you usually hang out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is what you need if you want to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable companies want to charge rental fees for equipment that doesn't even work. Save yourself the headache and some money and buy this along with an airport extreme

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chage to this - never looked back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a netgear all in one device but could not set IPv4DNS to override IPv6 DNS so which to this and an Asus router - all working very well. Great speeds and stability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred that it was a little cheaper but it did what I wanted. Needed to upgrade from a docsis 2.0 to 3.0 to experience the full speeds of my internet subscription. The plan I recently upgraded to recommends 3.0 so I purchased this upgrade. My speed went up about 20mbps for downloads and about .20 for uploads. Things definitely load a lot faster and sometimes download in half the time it used to take. But make sure to check what docsis your providers package requires before you expect those kind of speed increasesas it can depend on your package. So far after a month or 2 there has been no internet dropouts or connection issues and setup just required calling the cable provider and giving the numbers off the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to! I have had no problems and it can process my internets speed so it is perfect for any broadband.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No problems in first month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for about a month now. No problems thus far. I could not activate it online so I had to call Time Warner, which turned out to be pretty painless.

    I would recommend this to a friend