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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and quick. Works great. Priced reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to take advantage of the DOCSIS 3.0 upgrade from my service provider. It connects very fast and is very easy to install. I would recommend this modem to anyone looking to upgrade to DOCSIS 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to avoid paying monthly Comcast charges for their equipment. Works perfectly. No problems to date. Installed 3 weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great. Need Docsis 3.0 for higher internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast performance internet. I had a DOCSIS 2.0 modem, but was only getting 20-25 Mbs. Got this DOCSIS 3.0 unit and now get 90 Mbs.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best ever and no more rental fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable modem was terrible. Had to reset it all the time and it was slow, very slow. Plus I was paying for this rotten thing with monthly rental fees. I finally said enough and decided to purchase one of these. It was the best decision I made lately. No more rental fees no more resetting all the time and ITS FAST!!! Love it and so will you. Oh and set up was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues with Comcast modem slow always disconnects. This one helped a lot and I save 10 bucks a month not having to rent from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. My internet connection speed is a lot faster ever since I installed this modem in my house. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son at school....very easy to set up...within minutes everything was good to go...just connect and watch it all come together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to install and set-up. The only hassle is the calling of Comcast to set-up your modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast. Good buy for the price, highly recomended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair Price for a DOCSIS 3.0. Easy to install and simple to use. Can go wrong here. I would definitely buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up, super fast and no issues at all. Warning to all Time Warner customers who have phone service with TW. This modem and my understanding is most don't have a telephone hookup. You have to get a splitter and a seperate modem from TW. They will not charge you the rental fee and you will have both hooked uo. Kind of a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced comcast router with this cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Comcast modem/wiresless router was dropping service and slow. I added this router and an ASUS AC2400 Router and all my issues were resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great replacement for our rented TW unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this after deciding we were done paying TW for their rented modem/router every month and have been very happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than paying cable service a monthly rental fee for a lesser product, and it was super easy to set up with the company as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose to buy this modem over any other, best value over all. Better than spending money renting other company's each month, it will pay off!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice, reasonably priced little workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does the one thing i want mine to do.... works so well i can forget about it. Setup was easy and since then its been ignored through power outages and daily life. Would recommend to anyone with better things to do than tinker and fight with your modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast notified me I needed to upgrade my modem. I researched on line and chose the Surfboard. Installation was a snap. Worked first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up on line through the comcast web site, did not have to call in and spend ten hours on permanent hold waiting for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this since this works well with comcast and I dont have to pay them any modem fee.

    I would recommend this to a friend