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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Good Price. Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to set up. So far it works as described. The price is also very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Performs well, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a cable modem to avoid paying rent to Comcast. This unit was reasonably priced and has performed it's function competently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone who wants to purchase their own modem and not have to pay the leasing fee to your cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed with easy installation. Very reliable unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this modem. It was a suggested model from TWC and works well with my high speed internet provided by them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Saves me 5.00/month off cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning this device, I own my equipment and save 5.00/month. Then plug it into my wireless router and everything is good!

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 4 out of 5 stars

    Much better than renting from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit failed within a week. The hassle free replacement is still working great. LED brightlness is a bit over the top. Overall it's a good buy for the buck and should pay for itself within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old docsis modem was 8 years old. I see a huge jump in my streaming speeds with the same Internet connections. Even the rep at comcast was surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Cheaper than renting...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked This modem up so that I didn't have to "rent" one from the cable TV overlords. As I don't use any bundle packages (internet only) and so don't have need for phone/TV pass through, this runs my internet signal just fine and pays for itself within a year. No issues with it at all and it meets/exceeds my speed requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by the store employee and did exactly what I need. Have now recommended to another friend who also purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these that I’ve bought. My other one has been in use and running strong for almost two years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great just as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for using it for TCP/IP an voic over IP. It was not that expensive an works just Great. You cannot go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for the past month and so far it's been working as well as it should be (I don't really know how to compare modems).

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Easy install, fast speeds, and no issues so far!,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of research and this one just kept coming up on top for me; reliable manufacturer, good reviews by others, ease of setup, built for the future with 8-up 4-down bonding. Works just like promised with never a hitch. My only complaint is, as others have mentioned, the lights are irritatingly bright; this I solved by mounting under my desk where it is out of sight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the other reviews before I purchased the item I am very pleased at how accurate they were. This product was very easy to set up and I was able to begin using it within 10 min of setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me from having to rent one from my cable company. Will break even in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a modem to replace my other one when it died, to avoid paying the ~$8/month rental fee from Charter. This modem is great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good, but not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this by mistake, I wanted a Modem/Router in one unit, so I returned this. However set up and connection were easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the basic cable modem provided by Comcast. However a lightning storm took it out, and Comcast only carries the combination modem and routers. I already had a working router, and I didn't want one of their routers that I wouldn't have ultimate control over.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as Designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speeds are fantastic. Both the Upload and Download speeds are great. Hindsight being 20/20 I would have bought a unit with more ethernet jacks in the back. This unit only has 1 out.

    I would recommend this to a friend