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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad for a single guy still in school! It works fast not to slow but if for a family or roommates I wouldn't recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to set up, takes seconds to be activated. Definitely worth every penny. Never rent equipment from cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I'm getting consistent great speeds. Plus no more modem rental fee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked a geek what to get, he recommended this one. Easy to install and best of all I no longer pay Time Warner $10 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Motorola anything. This modem is no exception to that. Fantastic modem that has no problem with HD streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like a modem should! Internet connection much better after this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Don't rent a modem every month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for your home and get excellent speed. Save a little money and buy your own instead of renting one every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase my own modem so I didn't have to rent one anymore. A fantastic sales associate helped me decide which one was best for what I needed and, although this was more than what I really needed, it was on sale so I grabbed it figuring at least I would have the option in the future if I need more power. I was a little thrown that it's white since I'm accustomed to black, but it looks nice. Not once have I had a problem and had to "re-boot" it like I used to!!! Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to upgrade my modem, and the speeds have increased. I have also been able to hold a wifi signal better with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well and is east to set up. It works well enough for someone living alone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying for modem through internet provider , we bought this one. Great purchase and the speed is so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i like the product a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of purchased of the year for me. i cant wait to see how the newer version will be.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem replaced my comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never installed one of these with my comcast service provider. It went smooth and within 20 minutes I was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple hookup, just had to have Time Warner activate it. Should have done this years ago, will pay for itself in 7 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for rented cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful with my purchase and suggested the modem I purchased. It works great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced an older modem and instantly got my fast speeds back! Works excellent on Comcast here in Washington state!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as expected to give us great speed to support a family of four with ALOT of connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Great docsis 3.0 modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been rock solid since purchase! Purchased as it was Cox Cable approved. All signal levels reading normal and docsis 3.0 allows those with higher tier internet speeds to truly take advantage. Only con in my opinion is the led's are rather bright. Of course you can cover these if they're too much of a nuisance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Great overall modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay performance and no troubles setting it up I paired modem with a Asus router and I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surfboard exceeds requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my increased requirements for surfing and media downloads, I was experiencing performance issues. Based on reviewing the capabilities offerred by my ISP Comcast, I decided I needed to upgrade to a cable modem that supported DOCSIS 3.0 high-speed. Based on reviews, price, and performance, the Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem was my choice. Since the installation, I have achieved good performance with no interuptions of service. As a comcast customer, the only issue I had was with installation. I needed to make sure comcast had this modem registered under my account as a DOCSIS 3.0 device. To get the connection working as desired, I needed to work with a Comcast technician to send multiple signals and reset all devices. Overall, I would highly recommend this device.

    I would recommend this to a friend