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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 9,207 reviews
  • Rated 5 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast for Internet provider. Only time will tell how long it will hold up, or until 4.0 comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with good router offers better service than the rental from the cable company. Haven't had any problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me 12 dollars on my business comcast bill. My current download speeds are over 150 mpbs download and 20+ upload speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Performs consistently, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company had no issue provisioning my modem's MAC address, and it's worked great since it was first installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect it with no problem. The hardest part was working with Comcast, they take forever to do anything!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris DOCSIS 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with setting up on Comcast and it saves me the monthly nut from renting. It's fast too and worth it buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit, reasonably priced, no rental fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, reasonably priced. Why would anyone continue to pay rental fees. I purchased it because of the reviews and TWC uses Arris modems in this area. It was easy to install and all I had to do after wiring it up was supply the MAC address to TWC and away it went. In hindsight if I had it to do over I would buy a unit with built in WIFI. One less adapter, one less unit and less cabling and wires. I was concerned about the lack of range in some of the reviews of units with built in WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem rather than renting the modem from the cable company. The one they rent you is garbage anyways... always having to restart it, etc. We have not had to do a single reboot on this modem since we purchased it and installed it. It is "future proof" at least for now. We have a CAT6 wired and wireless home network and the modem has been great. Very satisfied. Plus it looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very effective for the purpose that I purchased it. I will definitely purchase more products like this!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy modem to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem so I would not have to rent from Comcast. It was very easy to setup. Pleased on how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my cable modem and so far it has worked very well. Speed is good and doesn't take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great, was easy to install and, although only in operation for a month, seems to be doing a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediacom is my ISP with this modem. Prior to upgrade I was getting 50Mbps down and like 2Mbps up. I didn't want to use Mediacom's modem they supplied as it had a built in Router and Wifi. I have a Nighthawk that was previously setup, so I purchased this modem after reading the reviews. It did take about 30 mins to get setup/bind to Mediacom's network, but that was partially my fault also. Anyways, my speeds post install were 120Mbps down and just shy of 20Mbps up. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for over a month and to date no issues to report. Was definitely worth purchasing to get rid of my TWC modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any problems with this product. Our internet speed is much faster so far since we changed to this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a godsend when my xfinity modem died. Great price, outstanding performance, a real value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy don't rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the "rented" modem from Comcast. This modem is avast improvement and there have been no problems with compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Using it with nighthawk r 8000 and they seem to working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was purchased to replace another Great buy! Worked well with both Cox cable and now Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference a little more speed makes. Now I need to replace my Netgear router in order to use maximum speed.

    I would recommend this to a friend