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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Motorola Surfboard DOC SIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace my outdated modem. I have been using it for a week now, and my system is running at a faster speed now. I would recommend this to other Internet users.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up--excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up right out of the box. Excellent product to avoid paying cable modem charges to your cable Internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is performing as expected. I have had no problems with it since I purchased it back in November

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the money. I noticed an improvement in data transfer instantly. Very easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an upgrade from my old Motorola surfboad and definitely feel the speed increase in my internet and smart tv usage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy your own and save rental fees from your provider! This works so transparently I forget it’s there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this modem for over 3 mos, installed easily and no problems since. it just plugs and plays

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit paying a rental fee for a modem when you can buy one. This one is better than most cable companies lease to you

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Comcast all in one for this router. I am very happy with it my only regret is not having done it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Modem. Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first aftermarket modem and I was surprised how easily the setup was. The directions were very simple. The modem signal is just as fast as the cable company's signal. This is a great modem for first timers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have been using it for about 2 months now. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific..Twc assisted in setting.. So happy I had the rep in store & changed from that high priced modem to rent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one (there are so many to choose from!) on recommendation from a very helpful Best Buy employee. It's a mid-range modem compatible with comcast Exfinity, and it was on sale. Had to phone Comcast in order to get it working but was easy to install and worked shortly after activation. No problems since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Cable Modem for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently switched from ATT DSL (slow, 6mbs max.) Now have Mediacom cable internet (purchased 30mbs) - way better. This modem has caused no problems so far. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I hate paying the rental fees Xfinity has on internet. It works perfectly with the setup and streams lightning fast. I have been using it for 3 months, and have had to reset it twice (which I find normal if not really good for an electronic that runs 24/7). I chose Arris because Comcast/Xfinity use this brand as well, so I assumed it would work, glad it did. I'll be saving money and the modem should keep up with current technology for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get it if you have many devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, use 2 laptops, and 3 iphones on your network. It provides the maximum speed from your network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.0 is required for high speeds now. This modem works very good and was esy to setup with my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellant cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and connected without a hitch. So far is performing well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and very easy to setup. Had no issues with it working with my router and setting it up with my ISP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace my old RCA modem. Works great and there is a noticeable improvement in speed of downloads.

    I would recommend this to a friend