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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem! I hooked it up to my cable box so I could run my gaming console through it and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High-speed Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade for faster download speeds. Easy install but needed to call cable provider to finish installation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worked right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, after 1 call to internet provider, worked great. I hope this modem will be as reliable as my last Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problem with the modem. Would buy this product again if needed. Would also recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked perfectly. It has handled all the speeds and streaming we have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new modem after my last one was hit by lightning. So far so good on this one, only time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great non-wifi modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast would not send a non wifi modem so I went to Best Buy and bought this one... Great decision on my part!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me by a friend and it's great. I've been getting awesome service!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome with Cox Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from a cheap DOCS 3.0 modem...saw a big difference with my high tier Cox cable connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and performs as advertised with TWC. The only negative is how bright the operating lights are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the product, I thought it didn't work. I contacted Time Warner, spoke with a technician, who told me everything was fine on their end, and that I should take the modem back to Best Buy. Upon further review, and Time Warner sent a technician to my place, it turned out that they never even connected the internet to our residence. Was perfect from the get-go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with Comcast service, after service was turned on and registered with Comcast it worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem for cable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, handles the speed I need. Does reboot on its own every once in a while but dont know if that is a hardware or provider issue. Other than that works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Absolutely love it! I absolutely love not paying Comcast $10 p/m for their junk modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great for work at home I use multiple devices and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Most current Modem and it is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use Linksys modem and routers but not any more!! Motorola has always been reliable and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem greatly increased the speed of my internet connection as compared to the non DOCSYS 3 previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for use with my new TWC 100mbps internet service. It's worked perfectly. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem for my new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It is definitely worth investing instead of paying the monthly fee from your Internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with our high speed Internet. We bought this for our house and it works great with no problems!

    I would recommend this to a friend