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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Plugged it in, registered with Comcast and had internet within 10 minutes. Speedtest above 125mbs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better then renting a outdated item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster then 4g better then renting an out dated item from the company in this one is even faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Much preferred using this modem as compared to renting from Time Warner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hook up. Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this product for a month I have had no problems. It was easy to,hook up and I am very pleased with it. ,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy setup and actually gained some speed over the modem I was leasing from Time Warner cable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace a docsis 2.0 Zoom modem I bought a few years back. It has been great and we've been able to stream video to multiple devices at once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great.!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase this modem and I love it, it works great and it's pretty fast. Also has a pretty good range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of previous ratings and cost, easy to hook up, small, clean and crisp looking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great as expected! Replace the cable company junk!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product to replace our old modem. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works very well... easy to set up... operationally good for my entire home and even out to the back yard..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good modem. The speed was better than my old modem and the connection was steady and solid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best fit for COMCAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of COMCAST recommended modems. It's very stable and enough fast for the Xfinity internet. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Replacement for cable company leased modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this modem's purchase price was higher than I expected, download speeds have been more consistently ~3-6 MBPS. No problems with setup using cable company tech support. Will pay for itself in saved cable company modem rental fees in about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a Motorola modem before, when I upgraded I went with the Arris model. I am satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaces Router and Modem in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem after our modem/router (in-one) was deemed "junk" by internet provider. Seems to work as described.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem. Reliable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model. This one is solid, stable and reliable. Seems faster than older model. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect with Comcast Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems under my Comcast Xfinity service. Just call and they ask you for the MAC address and serial number.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the upgrade to Comcast speeds. It has worked quite well since I bought it-no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, instantly better throughput. I'd buy again and highly recommended vs renting the modem from twc

    I would recommend this to a friend