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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to eliminate the rental fees from my Internet provider. I am very happy with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and set up. The only downside was I had to spend time talking to my provider. Overall speeds are greatly improved over my previous modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for home pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgared my internet and needed a router....this product fit the bill perfectly. I highly recommend this router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with Time Warner Cable. If you have standard speed Internet, you will want to purchase cheaper models. Online BestBuy store was cheaper than offline store.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install time was minimal and it is still working. The guy at Best Buy was helpful in the selection process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to set up. Plugged everything in and turned it on. Was on the internet in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    does everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I opened a new time Warner cable internet service to use instead of paying 10 or so bucks a month to rent theirs. It works well and keeps up with the speed of my internet. I got this along with a wifi router because if one component dies I can just replace the modem instead of updating both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Significantly increased our internet speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. I had to call customer service because I didn't realize my ISP had to "accept" the new router but the customer service was great. We went from being able to use 2 devices on the internet at the same time to at least 6!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliable cable modem. With Comcast Blast Internet i'm clocking over 125 mbps download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Improved my download speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TWC router was about 10 years old and just was not providing the bandwidth I was paying for. Bought this one and the performance has improved significantly (I'm actually getting what I am paying for now). Easy setup and and takes $5 off my TWC bill each month so it will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No buyer's remorse here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was recommended by my cable provider. Could not be happier. It cleared all of my computer problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use high performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and gives you great performance. Sets up in a few minutes with easy to follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high speed cable modem was easy to set up and has performed admirably, not needing to be rebooted at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    realy fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and the salesman at the store recommended this one and it works great. my internet speed has greatly improved. The kids can now surf the web fast and without the internet dropping off.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Performs as the salesman promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modems aren't super sexy. They either work or don't. This one works fine; seems a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use comcast and updating my modem to this solved alot of my issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best modem by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance for such a low price!! would greatly recommend to anyone looking for faster performance!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast, High Quality, Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this cable modem at my home for nearly two years continuously. It has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to be faster than my much older one. Smart TVs are loading programs faster.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Easy to install and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set-up and it increased my download speed tremendously. I love to watch Netflix and YouTube videos on my HDTV, but my watching experience was anything but great with my old modem. I didn't realize how old my previously modem was until I connected the Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem. Now everything loads extremely fast with no lockups. Also, the price was a real bargain.

    I would recommend this to a friend