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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for about 2 months and it was a huge upgrade from what I had. No problems to report.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with cox cable at the house, easy set up and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with Xfinity. I haven't had any problems so far, the installation was simple and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the small size. Very easy to install. Great modem for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with this modem, plugged it in and started working immediately, no issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good DOCSIS 3 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade for Comcast. Surfboard was easy to install. Support line was very responsive when we later had problems, which turned out to be cable provider-related.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Bought this instead of renting from time warner. Should pay for itself in less than one year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second time purchasing this same modem. Very simple to set up. And for the internet service available in my area, it's more than capable of getting me the best speeds possible. My last one lasted almost 3 years without any issues, which for the price is great for me!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    working as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed to upgrade from docsis 2.0 to a 3.0. Salesman at store recommended it as more than sufficient for my needs. It appears to be performing as it should. I have not had any problems with it where it required a restart or any other issues. Super easy to install....just connected up cables and it connected right away to my wireless. Had installed for about 6 weeks as of this review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and no more modem rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to setup. One call to my internet provider and few minutes later, it was done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't rent your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after reading the raving reviews. I purchased this modem as an alternative to paying Comcast every month for their equipment. Like the rest of the reviews say it works much better and pretty much pays for itself after a couple months! If you do use this you will need to contact your Internet provider to give the serial number info off your modem or else the equipment will not work. So glad I decided to purchase my own, I've not issues with it and it's super easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I use my computer for simple things so it does the job. Haven't had a problem with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to be used with Xfinity internet. They hooked it up without a problem and it has been working great for us without any issues! I would say that the lights on the outside of the modem are a little bright at night (we have ours in our bedroom) other than this, great modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked reviews on this item before I bought it and I agree with the overall rating. It was easy to set it up. I have it for over a month and it works without any issues. Only small detail that could be bothersome to some people is that the lights on the front side are so bright.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite suitable for my needs and I would recommend this for a budget buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple to Set-Up, Simple to Use-for Anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, because it gives you the blazing speed that you are paying your cable company for. The rented modems are usually outdated, do not deliver maximum speed, and may function poorly. These are the experiences I had with Comcast and their All-in-One. I bought an Air-Port to go with this (never get an All-in-One) and I have full control of all settings and blazing speed. The Comcast modem lacked many basic features on the router side. This is well worth the money. It is easy to set-up and easy to use. The lights on the front even tell you which speed it is delivering to your device. However, if you have a phone line wrapped up with your cable internet, you are out-of-luck. This has no phone line. However, you will be hard pressed to find one that does and is on the "compatible list" with your service provider. Happy surfing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive, very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable-modem to replace the one provided by Time-Warner. I hd this for about a month now and would say it stable. It allows HD streaming of two movies simultaneously(Netflix+Amazon Instant Video). I also use the Nighthawk AC1970 dual-band Wi-Fi router, whuch also handles any internet traffic through the cable-modem,12 devices total. I have a 25MBps Time Warner package and still no negative effect from switchig the cable-modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So glad I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem so I didn't have to waste money renting Comcast equipment. So glad I did! Speeds are much faster, very easy setup. Just make sure you register the s/n and mac address with your provider or it won't work!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rather own than lease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just felt a need to stop renting cable from TWC. Bought my own will pay for itself in 8 months. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says. Easy set up but you may have to have it activated by your ISP.

    I would recommend this to a friend