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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save $10/month in rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get going, can't really tell if it is much faster than my old modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't my first choice, but it was the only one that works with my internet provider. This product works very well for what it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for Motorola modem from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple plug&play replacement for the similar Motorola model issued by Time Warner Cable. A while back they started charging $10/month to rent a modem....this was $70 to purchase and use for years without rental fees, and looks very similar and works the same. Works just as well. Doesn't have the multiple Ethernet jacks on the back, but, these days, you really only need one for your wireless router. The body is glaring hospital white, and, speaking pf glare, the operating blinking lights are very bright and distracting in a dark room. If you are with Time Warner Cable, you will need to make a free call to them to authorize this new modem, mine took about 20 minutes. As part of that set-up, you will need to make a WIRED connection to this modem from your computer, NOT using the wireless router in your house. Once the computer, modem, and the person on the phone are all connected, you can then hang-up and reconnect your wireless router to this new modem. It may take an hour or two for your wireless router to "learn" the language of this new modem but they will eventually "get along" just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw one of my friends used this cable very well. So I decided to by it at my home. It works very well and I don't have any problems with it till now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast, Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older model Arris modem. Works great and gives me speeds at the top of my bandwidth agreement consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A lot of bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it, almost anything beats the box provided by the cable co. This is a great box, and FAST!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple setup easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up 2 or 3 minutes good power no problems, extremely easy to use, you will forget it is there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great modem for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did research and for the price it was either the NEtgear model or this one. Motorola has made exceptional cable modems and this one is good on performance and capability. If one is looking for a modem and do not want to pay the fees of cable provider, this modem is the way to go. Sometimes it do time out, but I do not know if it is the provider or bottle neck on my network. Modem is worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compatible with various internet providers. Very easy to install. Pleased with the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a docsis 2.0 to 3.0. This modem is really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet speed, works well with my Linksys router. Had to call cable company to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better up load and download speeds then my old router. No problems with installation or since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This enabled by internet speed to increase significantly. I should have bought this a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Cox increased my download speed, I was in need of a new modem. The rep at Best Buy recommended this one and it was a good buy. So far it delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a rental with this modem. It has already paid for itself. The setup was easy. I have had no problems with having to reset this modem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, way better than my old zoom modem. This modem was rated highly.... And they were right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, just what I needed, it does what i want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem for the TWC in my house, so this is the one that I bought. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this !!!! Works great and is much better than paying the cable company monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with this modem. Works as it should and saves me money with my provider.

    I would recommend this to a friend