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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 9,207 reviews
  • Rated 4 out of 5 stars

    an OK modem at an OK price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost kept this modem but for whatever reason, the up speed was capping at 10-11mbps when the 6183 was getting a full 20+mbps. This modem also had trouble with down speed...it was sufficient for most people's needs but with twc, I have 200mbps down and this modem could not do it. In the end, I chose the 6183 so I could get the most out of my services. Also...this modem had an obnoxious blinking light. The light on the 6183 is much more tolerable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Time warner cable router/modem with this and paired it with the asus AC3100 router. I could not be happier with my results. I was paying for 50mbps and only downloading at about 15mbps sitting in my couch. My router is in my office about 30 feet from said couch. So for me this was just not acceptable. I went to my local Best Buy and talked to a very helpful gentleman, told him my situation and he seemed confident with selling me this combo. He did not disappoint! I'm now streaming at an average speed of 55mbps on my couch! Even at the farthest point of my house from the setup it's consistently over 30mbps. And it doesn't matter what time of day like TWC suggests being the problem for the slow down! I have recommended this to friends and family since my purchase and their all happy as well. Once you get past spending the money you won't be dissapointed! And you don't have to pay $10 extra per month for theyre junk equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to condigue and setup. Has been running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast modem and saves renting from timewarner criminals

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to ditch Time Warner's leased modem. Got it on sale at Best Buy. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item met my needs for internet service in my new apartment. Great price and suits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Provides great speed for nongamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No gamers in this household so speed is great for our usage. Had no difficulties installing it and the router we purchased together. Non-techie and even I could do it. Speeds do not drop much in the outer limits of the wireless network. Can you tell I have little knowledge of how a modem works?

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Works well on Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the most affordable option that would work with Xfinity/Comcast. While there was one cheaper option, I decided to go with the Arris brand since that's the brand Xfinity uses on their leasing option. The unit was easy to setup with Xfinity support over the phone and works great, providing sufficient speed and functionality for my household.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fulfilled my need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my comcast/Xfinity rental modem. To save the money. Three weeks and it's worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and this modem works great with my Airport Extreme router. Perfect little pair!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and I'm also saving about 8 bucks in rental fees from Internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sped up my internet after Comcast said my old modem wasn't any good for blast speed!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Functional modem, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well with my new smart router, the only issues I ever have are in relation to the old co-ax cables I insist on avoiding replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement modem. Saw this online went into the store and got for a good price. Took it home easy set up, and super fast speeds. Only issue I had was convincing the wife to let me get a new router to match the speeds. I've been really happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 3 out of 5 stars

    Great value product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and was available at an affordable cost. However, I wish it had more useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT MODEM FOR CABLE SIGNAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD NO PROBLEM WITH THIS MODEM AND IT WAS VERY EASY TO INSTALL. AND WORKED IMMEDIATELY.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it works. Power it on, hook the cables up and you're on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and initiate and it has work flawlessly from day one. My speed has increased 30mbs from the modem provided by Time Warner so now I am actually getting the speed I pay to receive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an apartment internet hook up. Reasonably priced and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, 3.0 data movement makes for faster service. The white case is problem because it makes two of the lights appear that they are not on.

    I would recommend this to a friend