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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works fast and like the brighter lights/color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Works fast, the flashing lights are brighter and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meet and exceeds all expectations and is simple to install. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great - minimal setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable Modem was very easy to setup. I just hooked it up to Comcast, and in about 5 minutes it was working. It is quite reliable. I like the connection light that tells you if your home router is 100GB. It turned out that my old and slow, and I had to get a new one. A few days after installing this cable modem, my connection was getting dropped intermittently. I called Comcast and they insisted it was the cable modem - that their connection was fine. They gave me the phone number for Motorola Tech Support. I didn't have to wait long, and Motorola Tech Support was very quick and professional. They determined it was Comcast's issue - the signal was too weak. So I told Comcast what Motorola had determined, and a Comcast technician came out and fixed my wiring. Do be aware that the Power and Internet LED's are green, BUT once the blue LED's come on, it is normal for the Power and Internet LEDs to look white not green.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fits need very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install/use. Excellent for college student usage. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced xfinity modern and it seems to produce faster internet through my house

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and have had absolutely no issues since we began using.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven't had any issues so far. Hopefully it lasts at least two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable replaces a three year old Zoom DOCSIS 3.0 cable modem which failed suddenly. I have had two other Motorola Cable Modems both DOCSIS 2.0. One failed after nearly ten years of use while the other is still alive and well and is nine years old. Very easy install and my ISP recommends these cable modems. Very stable throughput. Very good for streaming videos. Streams better than the Zoom did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Price & Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to setup and I'm already getting blazing speeds of 30up an 30down the last modem was not giving me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast modem for Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get 100+ mb speeds from your Internet, you will need this!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with the modem it has no issues delivering my providers speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome router that handles any speed the cable company can throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play set up. It comes with simple easy to follow instructions. A quick call to my internet provider and I was in business.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, worth not having to pay for renting a modem from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The unit works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DOCSIS 2.0 device stopped working with my Comcast internet account due to changes in Comcast requirements. I called Best Buy and they had DOCSIS 3.0 devices in stock. When I picked up the modem, It was on sale, about $20 less than they told me on the phone! The only problem I had was having Comcast recognizing it. Their Tecks in the Philippians had a hard time getting the letters in its MAC ID correct.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was cheaper faster and better value than the one's at CoxCable Company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem worked out of the box and works well with my ISP no problems linking it to them

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to replace the old one I had. This modem is very good and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from outdated Time Warner lease. Have had zero issues with this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected, but very bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews about this and finally decided to get rid of my Comcast endless rental. This product was very easy to set up and is about a third the size of the Comcast monster. Only issue as mentioned in other reviews is the intensity of all the lights. It literally lights up the room. I had to place it way back against the wall, beneath the hearth of the fireplace so it wouldn't interfere with watching the TV. I plan to put it in a built-in cupboard in our new apartment to hide it. Otherwise, works great!

    I would recommend this to a friend