Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,914 reviews
Rated 4 out of 5 stars
Recommend conditionally (see below)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you opt to buy this modem as a replacement for Comcast modem rental (charge of $10/month) I would suggest this product since it is compatible. However, if you subscribe to telephone/voice services through Comcast this modem isn't equipped for telephony and you will have to rent their modem anyway. So I would say go for it only if you get the Double play which is cable and Internet only. This is something they won't tell you until the day of installation even with someone as due diligent as myself, checking with technical support etc. Cheers!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Cable Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In my Home it’s great, it like a Plug n Play Device, I Was up and running in less than 5 mins took longer to call TWC to send a Signal to the modem than to set it up.
This is a Great Modem for the Value and the price now that I have 50Mbps download speed with TWC
***It will work with 100Mbps TWC with the 3.0 DOCSIS***
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 4 out of 5 stars
Cable modem.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reliable and pretty standard cable modem. Have been pleased so far and have not had any issues. Straightforward operation and very easy to use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and saw the speeds increase over the standard Comcast modem.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Speed
Rated 5 out of 5 stars
Easy to setup and my internet is 3 times as fast.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an old DOCSIS 1.0 cable modem before and did not realize it was hampering my internet speed. Bought this modem, easy to setup and is 3 times as fast as previous cable modem. Great modem for good price.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
Great Value!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Modem at a low price. If you have Internet up to 25gbs, there is no sense in renting. But this modem!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
very fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to install, very good speed, made internet connection much better
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
meets the standards i needed works great! compact ,and easy to install.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Serves its purpose fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem works fine. I was recently (8/4/15) made aware via a Comcast email that they now support faster modem speeds than this provides (in my area)... so its now technically an out of date piece of hardware.
Again though, it serves its purpose fine. We generally have 4-5 devices connect at once with Comcast internet speeds of up to 150mpbs.
Would I recommend? Only if your ISP doesnt provide faster internet than this guy can provide.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was very easy to install and setup. Gave me a faster download speed.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great throughput
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed with out a problem. Was up and running in a few minutes. No problems experienced since installation.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Cable modem works flawlessly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My cable modem was easy to install and worked perfectly upon installation. Best Buy had the best price around.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems and quick and easy setup. Works well for Comcast service and hooked up with Apple Time Capsule.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Internet and wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and reliable. No issues found with product as of now compared to Universe and Time Warner's routers.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Love this modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem help me save so much money from xfinity. It gives me no problems and it is a perfect modem
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this instead of leasing one from my cable company which would save me some money in the long run. Easy to hookup and setup. Have been using it for like 4 months and no problems so far. Love bestbuy for doing price match which saved me some more money!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to upgrade from 2.0 modem; great price and works great! Faster internet speed than old 2.0 modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
It's a great cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have installed 12 of these. one for my house and 11 for my family and friends it cuts your cable bill and you have the ability to set up special firewall and features and fully control how your internet works even speed it up a little which is not available with the modem provided by the cable company. Also I it seems like the ones from the cable company have to be reset every month or so but not these. I only have to reset mine about once or twice a year.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy setup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set up and works as advertised. Have had no problems with it since installed a month ago.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Outstanding cable modem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up, lightning fast speed, definitely a bang for your buck.