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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,914 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Better value than Comcast modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I expected. Better than the Comcast modem, easy setup, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great for cable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem for cable internet. It works as it should, small size. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 50 Mbps connection and this modem does exactly what you would expect. If you have a faster connection you may need the more expensive models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good Product, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality cable modem that was easy to setup and install. Price makes it a much better deal than renting from the cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy! This modem cam run the high speed Internet you desire without a problem. It is also small and won't take up a ton of your shelf space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best modem compared to Comcast one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed the price increase by Comcast for leasing their modem from $8 to $10. Thought about it and decided that buying my own would actually pay for itself. I reader he'd on Comcast website about the certified retail modems and this one stands at 3 stars, which apparently means that tested with all scenarios and works. I went for it. much better speed than the xfinity modem provided by Comcast. Note that this is just a internet modem and does not support the phone connection. Also I added a linksys ea300-np wireless router to help with wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked really well so far. It keeps a strong connection when paired with my netgear router and is able to run multiple devices off of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola - SB6121

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy.Easy to install, works great. Compatible with most of the ISPs requirements(in my case TWC) and saving on modem rental too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem after using it for more than a month now. It replaces a dead modem. Not a gamer, just regular home internet user. It serves my family well. And the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up recently from Best Buy (they were running a great sale on it). Here are my thoughts: 1. It's small and compact so if you need to have it fit in a tight spot this should work great. 2. I've had this a few weeks now and it's been very stable. I haven't needed to reset it or anything like that 3. I have WOW! and it works great through them. If you're like me and you hate paying $10 a month to rent for a outdated modem from the cable company. pick this up! But check Best Buy first, it was $20 off a few weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable company wanted to upgrade their modem we were using. Since they supplied us with a modem/router combo, we decided to purchase one on their list. It was more expensive than just a modem, but it seemed the way they were trending. However, that model wasn't as powerful as the router we already had. This new modem and our old router are a much better combo for us (and less expensive, having already purchased the router). ...And I could kick myself for having paid the cable company all that extra money over the years!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacement internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an internet modem to reolace the one supplied by Cox Communications that had recently failed. Knowing very little about the subject, we were helped by a Best Buy sales associate who was very knowledgeable and walked us through the pros and cons of various models. He finally recommended a particular model that fit both our needs and our budget. We have been very satisfied with the product and our experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a few weeks ago. I was having slow internet with prior modem. This offer great download speed. Easy to install and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replaced rented modem from Comcast and immediately saw an improvement in speed and performance. A very solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because Comcast said I needed to upgrade modem to get full speed. Great price. Quick set up. Super fast internet! Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to comply with Comcast and everything has been working great. Very fast speed for a great price! It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. This item is working well with Comcast internet service. I have two laptops, one with Windows 7 and the other with 8.1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up.no issues.Pretty good price.was in stock.salesperson reccommended and was entirely right.we were in desperate need of internet and this fit our needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great and simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my cable modem. Installation was easy. Modem performs well and I no longer am paying rent for the modem to Time Warner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Way to save some cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to save the $5.99 a month TWC charges to lease their 7 year old modem that sells for $25 outright on Amazon. Such a rip off. Anywho, the modem is very easy to set up and I'm getting speeds like I should. I don't have a ton of devices, but use a laptop, PS3 and smartphone all at the same time with no issues on "only" a 15 MB line from TWC. I've had the modem a few months now and have only needed to reboot it once. Gotta spend some cash in order to save for internet today, do yourself a favor and buy a modem! This is a DOC 3.0 modem and is ready for the future for my area's offerings and my needs.

    I would recommend this to a friend