Customer Ratings & Reviews
- Model:
- T25
- |
- SKU:
- 6379635
Customer reviews
Rating 4.4 out of 5 stars with 545 reviews
(545 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the SURFboard DOCSIS 3.1 Cable Modem's ease of use, excellent performance, and straightforward setup process. Many appreciate its compatibility with Xfinity and other providers, along with its reasonable price point. While some wish for built-in WiFi, the modem's performance is frequently praised. Overall, the positive feedback highlights its value and effectiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpeedCons mentioned:Compatibility
Rated 2 out of 5 stars
Ok modem if your provider lets it work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the modem was operating normally it was pleasantly fast. About once or twice the modem would freeze up and need to be restarted. After doing some research I discovered some ISPs deliberately mess with the incoming signal that will give your modem an error and lock it up.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works with Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to use right out of the box for my Comcast Xfinity TV, internet and telephone service. Did not have to call Xfinity to activate device.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Fast and easy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works very well. Consistent fast speeds. Wish it had a battery backup though for telephone.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Upgrade for remote work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade to work from home. It was easy to set up. So far it seems to have been a good choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality and Easy Setup. Call Comcast gave them the numbers and had it working with 15 minutes! That’s a record!
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Good Modem for High Speed Internet and Telephone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy. Purchased this to replace an older modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Giga Modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does what it supposed to for the price point. Nothing to rave about I'm getting 945mb download speeds.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality voice and data modem that allows for full speed on our Internet
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is supposed to be the best in the game hope everybody enjoy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The sales person was knowledgeable and took time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works and I was able to install following the directions on the product. Great experience with the sales person.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for our Xfinity. Is fast and connected super easy to internet.
I would recommend this to a friend Rated 4 out of 5 stars
MarceloSOpinion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product fully compatible with Comcat by Xfinity Home internet system.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and efficiency is the best. I never have a problem with service and the troubleshoot is easy to apply it necessary.
I would recommend this to a friend Rated 5 out of 5 stars
easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great with my new RCN fiber optic service.. Needed to update to 3.1 Cable modem due to the fiber optic.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
System upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased unit due to an upgrade system with Comcast requiring a faster system. So far it has met our needs quite well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great as long as Xfinity does not mess up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this product works great. The only problems I have had our with my provider - Xfinity.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Home modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it myself. Nothing to it. Works like it should as far as I can tell.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARRIS - SURFboard DOCSIS 3.1 Cable Modem for Xfinity Internet & Voice - Black. Nice and fast!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
1GB speed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, no lag, constant network speed. It took a second for it to come online but once I did it worked flawlessly
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, was easy to set up. Downside is I'm never home
No, I would not recommend this to a friend