Customer Ratings & Reviews
- Model:
- T25
- |
- SKU:
- 6379635
Customer reviews
Rating 4.4 out of 5 stars with 545 reviews
(545 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the SURFboard DOCSIS 3.1 Cable Modem's ease of use, excellent performance, and straightforward setup process. Many appreciate its compatibility with Xfinity and other providers, along with its reasonable price point. While some wish for built-in WiFi, the modem's performance is frequently praised. Overall, the positive feedback highlights its value and effectiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was SUPER easy and works great with my gigabit internet. Definitely recommend if you have a 1 gig+ internet package!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and was easily captured by COMCAST Tech Support
I would recommend this to a friend Rated 5 out of 5 stars
It works well for Xfinity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t believe it can fit my internet company. But I was wrong, it works well so far.
I would recommend this to a friendRated 5 out of 5 stars
Great modem
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an upgraded modem for a faster Comcast connection and this one worked perfectly.
I would recommend this to a friendRated 3 out of 5 stars
Sometimes good + sometimes bad = frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish I could return this but I am almost 30 days out from the purchase date. This is my second Arris T25. I exchanged the first one for this within a week. The internet connection drops at least once a week despite it showing high speeds. It says that it is certified compatible to xfinity but the instability of my WiFi connection worries me as I’m a teacher going full on distance teaching for who knows how much longer. I’ve lent countless hours with xfinity and Arris and even had 2 xfinity techs come by to check on my connection but it keeps dropping and needs to be restarted...a hassle for $200 saving on rental fees.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Quick reboot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast modem and quick reboot time. I have used it for Xfinity gig-speed service with great success.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cutting the cord and rental!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great .. used to replace Xfinity cable modem
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does it all, plus it was so easy to setup. Plugged it in and followed my providers prompts and then it worked!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
In love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it works really well and fast with no problem but the size is kinda big but otherwise is the best.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Replaced my cable modem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my xfinity router to save the monthly fee. No performance issues.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade and increase speed. This unit was suggested by the geek Squad and function is much improved.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Excellent. No isdies, easy set up. Would recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting from scratch I wanted reliable product for my new purchases. So far so good. I am happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris cable modem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new modem when we switched cable companies-this works well
I would recommend this to a friend Rated 5 out of 5 stars
Simply the Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the Best! A Best Buy! Not many units have a telephone wire jack anymore for phone service. That makes this unit special, along with being top notch quality with the latest technology for good, reliable and fast internet service.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
great value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.high speed and handles a large number of wireless connections
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
arris modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very stae-of-the-art device. works very well with wi-fi6 router. ease of installation.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Can handle 30 devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great. It handled the crazy number of devices we have at home without any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Aaris Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Modem,....strong, and solid. This modem is better than the one given by our internet provider
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.plug and play, easy to set up and save monthly rental from xf.
I would recommend this to a friend