Customers often highlight the overall performance and speed of the SURFboard DOCSIS 3.1 Cable Modem, noting its ease of use and simple setup. Many feel it's a great modem for the price and appreciate its ability to connect multiple devices. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 548 reviews
Rated 4 out of 5 stars
Replacement for 3 year old Surfboard Modem
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic voice and internet cable modem without wi-fi or any administrative capabilities. Has two Gig Ethernet ports but the second one only operates at 100 Mbps. First one I bought was defective. It is compatible with Xfinity
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
Great router and easy setup
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performance is fantastic, getting the full gig experience.
Easy setup and have never had any system conflicts.
Works well for internet and VOIP.
I would recommend this to a friend
Rated 4 out of 5 stars
Connection issues!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was working fine but now send to continue to drop the service.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great alternative to Comcast Modem
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace a Comcast Modem/Router as I added a Mesh Wi-Fi Router and did not want to pay the Comcast monthly rental. Very stable and fast connection. Had to call Comcast to get it activated, but once they added it to my account all has been good!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
fast speeds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as expected, easy setup, worked with xfinity voice
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
none
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product. works well with our high speed interned
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Arris Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great modem. easy install and easy hookup to internet
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great product
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works flawlessly. Couldn't ask for a better device.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Product review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great...love it. Easy to install and set up.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what it's supposed to do and was easy to install.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great !
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up...works great....no problems at all ! !
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Finally Available
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Time will tell if I have any issues but easy set-up
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues since I have had this product. Would recommend.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent Upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great upgrade for what I had previously. Best there is.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works Great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great right out of the box without any hiccups.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. You save so much money on not renting.
I would recommend this to a friend
Rated 4 out of 5 stars
A consumer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall upload and download speed is fine but not good enough to say it is good one. The reason I brought it because it is a only router which still support voice.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
easy to set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to set up and make operational. WIFI in house is spotty without internet. recommend you download carrier app before cutting over
I would recommend this to a friend
Rated 4 out of 5 stars
Works but may require comcast support
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Appears to be working fine now, but required Comcast technician to come to home to complete activation. For modem that is advertised (even on box) that it works with Comcast, would've preferred it to be more self-service.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great with Comcast cable
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is saving me the $14 a month I was paying Comcast for a rental fee for their unit. Arris is the company that makes the modems for Comcast, so it works great with their services. This model has internet and phone (up to 2 lines).