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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recommend by a Best Buy team member as he had the same Internet service I did. Excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My area doesn't offer 1Gbps internet and I don't think that they plan on anytime soon. This modem is rated for 633mbps which is plenty. Check with your cable provider for their individual requirements as they may be different. My cable provider (suddenlink) says that you must have 8 downstream channels and 4 upstream channels. This modem is 16 downstream and 4 upstream. I have this device paired with a Linksys EA8500 in a 1800sq.ft. house with 100mbps down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mighty Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was easy: just follow the instructions and you will be up and running in a nano second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for single family house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s compatible with most of the company like cox and infinity it’s convenient

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this is great. It basically doubled my speed...guess my old modem was really out of date.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the cable company there modem back and use this. Works the same and it pay for itself in 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great to step up from TWC standard...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really make the internet speed zip! This is exactly what I needed to stream multiple devices at the same time...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best cable modems available today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup and setup. Works better than the Comcast modem that I was leasing for $10 per month. No more lease fees!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. This is my second one due to a recent storm that zapped my prior one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product for almost 2 years with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. No problems with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Modem is one of the best on the market. I have had this one for a couple months now and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with Linksys AC1200 router and there isn't a day I regret in buying them. Just love them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Capable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Comcast rental and have been very satisfied. No issues and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better then the one cable gave us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were renting one from spectrum. Best buy sales rep recommended this one. Very satisfied with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great with my comcast internet providers and was cheaper than than others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than TWC rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the rental unit from TWC. Raised my speed up significantly. Glad to stop the $10.00 monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Using with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem instead of renting one from Comcast. I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality and affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and very affordable. Highly recommend!

    I would recommend this to a friend
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