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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for installation of internet at our home. Was cheaper than purchasing through cable company. Internet has been pretty swift, so we're happy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been debating a new modem for a while, looked at all the reviews, this one was highest and works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SB6183 works well and is easy to set up. Use it with Xfinity and have no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older modem with new product. Easy to install and met expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had AT & T internet service I switched to Comcast and instead of renting their Gateway I decided to get my own set up. What an improvement this is from that piece of junk of Gateway that I had from AT & T, also this way I'll be saving the ten dollar monthly fee from renting one from Comcast. At home we have 2 PS4, 4 laptops, 4 smart phones and 2 tablets and this modem doesn't slow down the signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides smooth Internet at high speeds. My last modem failed at doing this hence why I bought this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and it looked very slick. The this is that it didn't had a connection for a phone line so I had to return it due to that. Other than that it worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem , good modem, good modem , good modem , good modem, good modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has performed extremely well over the past year since I've had it! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Great, simple, accurate instructions. Pictures were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, reliable and great price. best modem we've owned-and we have bought 3 others in past 2-3 years!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast and I don’t have to pay silly cable company fees!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace modem due to no longer supported. this one was recommended and has operated great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's DOCSIS 3.0 and Time Warner Compatible. I can get a full 300mbps download speed with it. Good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with spectrum cable. Have had it for a year now and I did need to reset it once due to loss of internet. Other than that it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is fantastic. Easy to install. I’ve had no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised . Worth the price if your provider can produce speeds that this modem can provide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up once and have not had to move it for connecting my other devices

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no problems for months now. Nice to not have to pay 10 bucks to time warner anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router made my internet work faster even thought it's upstairs and we use most wifi downstairs.

    I would recommend this to a friend
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