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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up, great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was able to set this up very quickly and easily. I've noticed better functionality right away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! Well worth the price. Runs much faster than the unit I was renting from my internet provider!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great SURFboard 600 Series Docsis 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris SURFboard 600 Series Docsis 3.0 Cable Modem is performing like I expect it to do, great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to stop renting our modem from our cable company, and this one works great. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem pairs great with my Linksys router been working great with no problems for a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable, fast performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade for a home Wi-Fi. Runs multiple devices at once with no noticeable loss in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 3 out of 5 stars

    Nice it was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good modem beats renting in out from time Warner cable. Much faster speeds easy to install very easy to use well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and it looked very slick. The this is that it didn't had a connection for a phone line so I had to return it due to that. Other than that it worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace modem due to no longer supported. this one was recommended and has operated great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Great, simple, accurate instructions. Pictures were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been debating a new modem for a while, looked at all the reviews, this one was highest and works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great in expensive router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xfinity service, easy setup and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up once and have not had to move it for connecting my other devices

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has performed extremely well over the past year since I've had it! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides smooth Internet at high speeds. My last modem failed at doing this hence why I bought this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with spectrum cable. Have had it for a year now and I did need to reset it once due to loss of internet. Other than that it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never rent if you can avoid it purchasing your modem pays for itself withing a year

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a price point. Good buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, reliable and great price. best modem we've owned-and we have bought 3 others in past 2-3 years!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for my mom and it works great for her needs!

    I would recommend this to a friend
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