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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem for internet service. I would recommend to friend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line as far as i am concerned would not hesitate to encourage other buyers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did the job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get set up. Overall, a great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS Cable modem works great to replace the rented modem from the cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's a rock solid modem. It was easy to setup and has been running perfectly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for. No issues whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the modem rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and buy this. What can you say about these? The cable providers make the standards that these have to follow. They either follow the standards and work... or they don't. Mine works and has for some time. It replaced a long ago life ended modem that didn't have to worry about channel bonding because it only used one channel. I should have purchased this long ago but didn't. Now I have and it will pay for itself within one year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased so I didn't have to keep renting from the cable company and this modem has been great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, excellent speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent router. Very easy to setup and allows for the top speed tier for Time Warner Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It does what it suppose to do fast speed ,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it suppose to do fast speed , i just hopes this one last longer than the previous

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over my previous modem. Easy to hookup. Increased speed as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best modem for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and reliable modem, no more internet issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast strikes again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own my own modem. I refuse to pay $10 a month for something that can cost me way less. I had a trusty MOTOROLA SB6121 for 4 years and it still works. Comcast doesn't and they told me I needed to upgrade as they are no longer supporting the 6121. This one works just the same. The 6183 opened up more bandwidth I was apparently paying for but not receiving with the 6121 and seems to be future proof for the time being.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does what it suppose to do. At least it belongs to me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my big cable company's modem for this and it works better than the one they supplied by far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped me up to 119 mbps and I only pay for 100 so it's much better than my old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my net gear and this works great and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable Modem for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as intended. Although to be fair, all modems now are fairly reliable. Would recommend this modem or the model below this for any standard user.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I be surfin the web hard with boi. No problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't pay to rent. Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, and it will pay for itself in less than a year of renting from Time Warner.

    I would recommend this to a friend
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