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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The device was easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, it was easy to setup and works fine. L

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Comcast xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast. Was able to register the modem through Comcast’s website

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy to install B.B. tech person allowed me to buy with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ready for TWC upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaces one that died during a lightning storm. Upside, it will support TWC next speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with Comcast service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Comcast service. It was easy to setup and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It does what’s asked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem. Have a 150Mb/s with Comcast, with this baby I have even more all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well, way better than the cheaper model I had before.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for this modem before purchasing. I like everything about it but it does get very hot. But from everything I have read they all do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described with “0” issues since purchase approximately 30 days ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for Comcast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, no need for Comcast router. I purchased this so I wouldn't have to rent the comcast router when it was installed. Very easy to setup though it did take a call to Comcast for it to be recognized. Maybe you don't need to if you know what you're doing. Call went smooth. Also, you will need to buy a wifi router to bring wifi to the home or office. Very happy with the product, very fast transfer rate. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great for what I need it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have 150mbps, so the modem is perfect. Exactly what I needsd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I switched service from DSL to Cable so, i wouldn't have to pay a monthly fee to use Comcast's Modem. So far it has worked excellent with no problems what so ever. A word of caution though, if you are going to have this in your bedroom, be warned that the inside blue neon light is very bright and could be distracting at night.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Needed more speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bump in speed that required a 16 channel modem. This modem works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device for Comcast Cable service and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cable modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is great. Easy instructions and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and a great product. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product excellent speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally improve my speed by over 50% faster not service and wider range one sites on this modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would highly recommend to others easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for my house, setup was also very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for Internet use and not the slowest but fast enough for the future

    I would recommend this to a friend
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