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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem has worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was super easy to install and I have had no issues with it since purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no issues with it, still working like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Cable Modem. Works great. No issues. Would recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Very easy setup Have used it about two months with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great and I’ve had them before not so great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - DOCSIS 3.0 Cable Modem - White - works well and still running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem for my small business and it works great! Cox approved too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this modem so far. It has complemented my Nighthawk Router well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Meets my needs for working from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get internet so I could work from home, and this router was available in store... and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one TWC gave us. Meets expections

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good I liked the product very much really good works best for my son

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced xfinity cable modem with this and noticed a speed increase right away

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes a difference in streaming and downloading speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing speeds, reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a huge improvement over my SB121...I'm so glad that I upgraded. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hook up was quick and easy and it performs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was quick and easy and it performs exactly asexpected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck modem fo sho mann Easy to get going

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Crazy fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem I have ever owned. I'm getting speeds over 300 mbs on my cox service. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up little space for all that power! Easily hooks up to your Wi-Fi network once configured

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great surf board for Comcast users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast is discontinuing use of the surf board model that precedes this one. This surfboard gets the job done. Easy to install and easy replacement for older model

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get this to have the fastest internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. Highly recommended. Works with TimeWarner and gets over 200mbps download.

    I would recommend this to a friend
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