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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,192 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not top notch but fits our needs just fine. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great experience with Arris modems, highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one TWC gave us. Meets expections

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing speeds, reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a huge improvement over my SB121...I'm so glad that I upgraded. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was easy to install. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem for my small business and it works great! Cox approved too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Crazy fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem I have ever owned. I'm getting speeds over 300 mbs on my cox service. Well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good I liked the product very much really good works best for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up little space for all that power! Easily hooks up to your Wi-Fi network once configured

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem fast shipping. would recommend. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - DOCSIS 3.0 Cable Modem - White - works well and still running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced xfinity cable modem with this and noticed a speed increase right away

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get this to have the fastest internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. Highly recommended. Works with TimeWarner and gets over 200mbps download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great surf board for Comcast users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast is discontinuing use of the surf board model that precedes this one. This surfboard gets the job done. Easy to install and easy replacement for older model

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Cable Modem. Works great. No issues. Would recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this modem instead of the model right under it just to maybe safeguard against any changes from my cable company in the future. Not that it matters but it is a better looking modem than the cable company's that I had and after all it is a piece of furniture sort of so than it does matter. Set up was not to bad or complicated. Now I do not pay the cable company rent on a modem and that I really like.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best modem I have ever bought. It work perfectly fine and easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to set up and install. Longest part was calling the provider company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no issues with it, still working like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beats Comcast rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not paying for renting a modem from Comcast. Got this on sale. Win win!!

    I would recommend this to a friend