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Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 10,857 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I found it easy to set up and quite fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been excellent, easy to set up and seems fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy to install ... and Super FAST !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of SURFboard DOCSIS 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem primarily to replace the Comcast mandated rental that was costing $10/month. Very easy to set up. It will pay for itself in less than an year and as far as performance, I honestly can't say I've noticed any improvement but it's certainly not any worse, and the specs promise to keep up with technology for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been some time that I had this product Still going strong Wanted to purchase my own router I stead of having monthly rental bill from the cable.Could have purchased a cheaper one however did not want to again replace because the firmware is out of date Again had it for over a year and glad I purchased this one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pricey....But you get what you pay for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this to replace the SB6120. The SB6190 is a beast as it is very stable. In fact the only time I've had to restart it is when we get the occasional power surge. It's super fast as i'm tiered to get 150 Mbps and I'm consistently getting 175-178 Mbps. I have this paired with an ASUS RT-AC88U and I get great wireless speeds throughout my house as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and I have not had any issues runs fast and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Zero issues. Works perfect with time warner road runner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement modem for comast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was quick and easy setup. Great price to not have to keep paying a rental fee for Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Works exactly as it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Successful installation in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable modem went bad. I was wondering if I should call a tech to install a new one but decided to try my luck buying this device. It turns out that there is no problem at all. The connection speed was superb. With the original wireless router and the same internet plan, I am now enjoying a much higher connection speed than I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best model to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have comcast and did my research before buying a new modem. this s the one that in my opinion and found by others opinion works the best. i had the last model but had reached its end of its life and this one has worked with no problems and is easy to setup as well. a must for comcast to avoid paying a rental fee, why rent when you can own your own!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy setup and solid performance; works well with x4 router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, compatible with XFinity, no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great with cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to insure that I was receiving top speeds from cox internet. Simple set up and a quick call to cox to have it registered to my account. The status lights are quite bright, easy fix with a piece of black tape (modem is located in our bedroom)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great - just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for my previous modem that was about 5-years old an no longer supported by Comcast. I was having issues with the connection dropping from time-to-time so I decided it was time for a new one. The new one works great and I have been trouble-free since replacing it - and speeds are much faster as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another Great Arris SURFboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality DOCSIS 3.0 modem that gives good download speeds on a good internet connection. Since plugging this in and getting it set up on Comcast, I have not lost signal once. Download speeds are consistent, and throughput is excellent. You can't go wrong for the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works wonderfull

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice router.easy to conect.save monthly charges.go for it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Covers the hose very well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Needed to achieve todays and future bandwith Req.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing limiting bandwidth and transfer speed with this modem is your ISP I have the mid price range download speed from my ISP and getting 10+ GB/s above that ! 32 downstream and 8 upstream channels the only way to go. ARRIS is extremely reliable my 3rd over last 15 yrs only because I like to keep up with current bandwidth technology for my needs.

    I would recommend this to a friend