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Customer Ratings & Reviews

Your price for this item is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10857 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 10,857 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided to up grade my modem I went through 2 other brands. One only lasted 57 days. I went back to this brand since I used an earlier model for 5 plus years and it still works well. I keep it as a back up in case mine fails. Also works well with comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, no issues. Better than any other rental cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice router for small apartment or home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small apartment or single story house it would be an excellent choice. My home is a two story will finished basement. Sadly it would not cover enough with enough power to work for me. Still a great unit, just had too many restrictions for my application.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great item to own

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to own. Dont have to worry about shotty ISP owned equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem. No problems with it as long as you alert signal provider to activate it. I have Xfinity signal provider. I had an older one it was worn out. I replaced it with a new one - same model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to set up. Reliable with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modum works great. Fast and reliable. Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and go. It is easy to install and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Huge speed boost and a very easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    STOP LEASING!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one more phone call or disconnected internet from being featured on the 5pm news here locally. I did curbside pick up, patiently waited to speak to someone at spectrum and haven't looked back. Stop leasing or renting a modem. Buy this and OWN it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem for the Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Seems like modem isn't dropping off as much now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked with the other equipment I have, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install,and best of all no monthly charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well, without issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well, gives good speed and delivers its expecatations. Indicators are a little brighter, but one can easily put it at a place where the lights dont bother. It runs cool, supports 7-8 devices. Well priced for its use. I used buy online pick up in store option from best buy, best way to shop from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to use and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Modem Around!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched most of the new modems on the market when I made this purchased. After asking my brother-in-law’s opinion (works in IT) I wasn’t surprised he recommended this product. Easy set up and it works great! We have had no problems with anything and my gaming experience has enhanced!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router but no longer approved for Spectrum. Beware, even though it's capable of gigabit you need a docsis 3.1 now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good little modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for months now. Actually forget I even have it because it just quietly sits there and does its job week after week. Good feature set for a cheaper modem, nice web UI, and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Workes great as a Comcast replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to replace a Comcast modem that was taken out by lightning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for Comcast. No problem setting up at all

    I would recommend this to a friend