Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 10,860 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fastest modem available
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the fastest modem readily available. Be aware that not all current cable systems are utilizing all the bonded channels currently, but will likely implement soon to get gigabit speeds over the current cable network. This is the best future-proof modem available right now.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Adequate Cable Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cable service provider updates necessitated the purchase of a new modem. Best Buy staff assited with locating the unit we needed to get up to date and enable the full potential if what we pay for. It's a night and day difference from what we had. Definitely satisfied.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great deal
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price. If you have basic cable speeds of a few hundred Megabytes it is a great deal.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy set up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not great at these things and this was easy to set up and is WAY better than the unit I had before.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 4 out of 5 stars
Great companion to my Airport Extreme base statiin
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheap, easy. Just remember to hard reset your base station
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Simple set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this when our old cable modem went out. I took advantage of a cable internet offer our company had going and this was the modem they recommended. It was easy to set up and works well. No problems at all.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this modem because of Spectrum/ Time Warner wouldn't acknowledge our other modem for 100 mbsp...so we got this one to make sure we had no issues. Spectrum/ Time Warner do not make it easy for anyone who doesn't take their products. We beat them with this modem.
I would recommend this to a friend
Rated 5 out of 5 stars
No need to purchase providers modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase For myself (comcast) and one as a gift (optimum) no problems great product. Do not rent the provider's modem his this is an affordable way affordable way recommended.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Very good modem for faster downloads
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously used the Arris SB6141 modem which had 8 upload channels. The Arris SB6190 has 32 upload channels. By upgrading to the SB6190 my internet speed increased from 90 MB/sec to 100 MB/sec.
I would recommend this modem if you want faster web surfing and downloading.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
It works great with eero
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The supplied cable modem from my provider was old and incompatible with the eero mesh wifi system. There helpful support recommended this cable modem and after a bit of back and forth getting it activated by the internet provider everything has been working flawlessly.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this modem to replace my cable companies 2 in 1 box. Once I realized I had to call the cable company to switch the accout from there box to my new box, everything has worked great.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Happy with my ARRIS moden
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really was not sure what modem to purchase. Went with this one and am happy. Great connection, Great speeds, and the price was very good. My son has the same brand (different model) and is very happy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Good cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A little expensive but worth it if you want fast speed with no lag. Also easy to setup
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided to stop paying TWC/Spectrum rent for a modem so I purchased the Arris. It was very easy to set up and it works well. I have had it for a few years now and all I need to do is reboot it and my router about once a month and its good to go.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great product, easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works perfectly with Cox (I have the 150Mbps plan). You don’t really need DOCSIS 3.1 to work for a low-bandwidth plan like me.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My speeds have improved dramatically. Much faster than the cable company.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great little router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Dropped my Xfinity bill by $15 per month and got rid of the annoying Xfinity control app. This box has been rock solid delivering consistent performance and has needed no maintenance or upkeep.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Owning is better than renting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have actually purchased 2 of these now. One for my brother in law and for ourselves. Very happy with the performance and no need to reboot. Great alternative to paying rent to the cable company. Handles Spectrum's high speed internet just fine.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't believe how fast my internet is since getting the Arris. I never knew that the modem from my carrier was holding back on my purchased speed.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smooth internet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smooth internet with wide range. Plug and play installation