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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 10,856 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Coco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem good fast easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works Great and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and it was easy to setup. The step-by-step directions are very easy to follow.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Working great for the last couple of days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is small, dont take larger space, dont feel that much heat if you put it around. Great Modem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to go with my linksys mesh network and so far it has handled my device load very well. Speeds are good and nothing shows signs of lagging. Only thing I don't like about it is that it only has 1 LAN port that has to be dedicated to the router. Yes, Arris makes a modem with a 2nd LAN port but it is about $80 more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem not only works as advertised but easy to setup. Gives me all the speed I’m paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It is fast and unbelievable. It can handle tons of other devices all at the same time without losing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works super fast for my household. Runs my PS4 two cell phones and iPad without any lag

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works just expected. Light weight and small foot print, so can be placed most anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A simple modem that just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem that just keeps going, and going, and going....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Deal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and worth the savings! Running 100 mpbs interent and this modem is never lagged me, droppee, hung up, or caused me any issue. I vpn into work and a heavy network. I find it just as fast as in office connection. Glad my router and this modem is delivering greatness at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This thing is a rocket ship !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous Motorola Surfboard for over 5 years before it started showing signs of age. Then it turns out that Cox cable sent out a software update that made my modem disconnect from my apple wireless router. I purchased this new router not knowing that it was my cable provider's fault. However having already installing this new cable modem saw speeds that were incredible !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves a lot of money since purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with my comcast cable and gets all the speed I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem, works perfectly without any issue. Highly recommended for our friends and our families, also was recommended by the Comcast technician whose came to check what happened why our internet did not work and also was recommended by the sale associated at Best Buy in Maple Grove. So many recommendations for a nice modem with a nice price too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with it so far. The TV/cable is connected, plus the internet for 2 TVs, 2 laptops, 2 tablets and 2 fones, 2 amazon echo shows, and it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, Can handle gig speeds with ease!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xfinity 100 mbs package. Internet is fast. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic deal on an excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Modem. The improvement over cable company provided modems is significant. At $90 it's a good deal for a 32X8 channels and when it's on sale it's a fantastic deal. The only compliant I have is that the lights on the front are incredibly bright. But that's easily fixed with some masking tape.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one for the price!! Very fast and easy to hook up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    ARRIS surfboard SB6190 is a great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for a few weeks and so far I am well pleased with its reliability and speed.

    I would recommend this to a friend
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