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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 10,862 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up. Just needed to call Comcast to activate it and the speed is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent advanced modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid modem for households that are customized by an audio/video company - for an advanced system. This modem allows a custom integrator to: access client's equip easily and consistently, fix internet issues more rapidly, control equip with ease and give the client a more robust experience in every way associated with the internet(wifi). Plus you save money be getting away from leasing a modem from the internet provider. It's a win win.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great choice. Stream movies while others use computers and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Fast, Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to the SB6141 (Also works great). I am getting a slightly better response time and better speeds across this unit. -1 Star because it tends to run hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Noticeably faster and beats paying monthly fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Showed speed improvement immediately. Great purchase and value. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a gem@

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable router worked like a gem right out of the box. All I had to do was call my cable provider, gave them the ID written on the box (and under the router) and I was up and running in no time! Great buy for the price. Save yourself some money and quit renting your cable modem from the cable company! (I had to connect a personal wireless router to this cable modem.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one for the price!! Very fast and easy to hook up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White is a good modem to replace your modem from Comcast. Speed is good and it is compact for space saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attractive and great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and set up. Takes up very little space. I like the white color

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very happy with this next gen modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable internet. No problems whatsoever wifi coverage really good. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price. Great speeds, and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this so that we could download with out stalling. It works fast and I haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Keeps my speeds high.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Works great with my spectrum internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic deal on an excellent modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Modem. The improvement over cable company provided modems is significant. At $90 it's a good deal for a 32X8 channels and when it's on sale it's a fantastic deal. The only compliant I have is that the lights on the front are incredibly bright. But that's easily fixed with some masking tape.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much faster than my previous modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, looks nice, and does the job well. This is used for a Spectrum cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cheaper than your ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest cable modem under 100 dollars out there. It was best deal to replace my last cable modem that died after 4 years. This model comes with a 2 year warranty and set speeds of 32 download & 8 upload channels. Just need to replace my router with a nighthawk router to get full wireless speed throughout the house. If you want to save money on modem rental from your ISP and get the full speeds you are paying for get this cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Arris Surfboard 32x8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working well... It was Plug and Play as always

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good for wired network

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a wired network is a good device easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Prouduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching and talking to my internet provider I chose this Modem. I went to my own Modem after having two modems fail from my internet provider and slower speeds than what I was paying for. I have 400 Mbps and I was only getting 200 from the provider. So I got the Dashboard that was rated up to 1.4GBps if I decided to upgrade my speed. I have no trouble streaming movies of working from home. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine, takes up little space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse purchase. I was looking at routers and saw a display of cable modems. I'd been renting a modem/router from my cable company, because I got tired of them pointing at my old modem when I had a service problem. The service problem was resolved, and I figured ditching the rented modem would pay for itself in a few months. This unit is tiny, which is nice. It works fine, and I had no trouble provisioning it myself.

    I would recommend this to a friend
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