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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 10,856 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good for wired network

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a wired network is a good device easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great, it was super simple to install and I have great internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Arris Surfboard 32x8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working well... It was Plug and Play as always

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No complaints so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to Orbi router have not had any drops and speeds have been excellent. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Keeps my speeds high.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Works great with my spectrum internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price. Great speeds, and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a gem@

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable router worked like a gem right out of the box. All I had to do was call my cable provider, gave them the ID written on the box (and under the router) and I was up and running in no time! Great buy for the price. Save yourself some money and quit renting your cable modem from the cable company! (I had to connect a personal wireless router to this cable modem.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replacement cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a defunct cable modem. Easy plug and play. Only issue is manual described a light color configuration that the unit didn't display, called customer service and was told the manual was wrong and the colors I was seeing were correct- white, blue, blue, white. Good customer service. I just had to call my cable internet provider and give them the appropriate data and I was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Quality Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and good performance ... would recommend to anyone seeking a stand alone modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power. Paired with 200 mbps. Works great! Now getting great performance from all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Attractive and great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and set up. Takes up very little space. I like the white color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super Simple, totally reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play setup, and delivers the fastest speeds of any modem out there. It's a no brainer

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the choice of renting for $10 every month but I’m glad I bought my own. So far satisfied with this modem. Easy set up. Secure. Getting good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and easy to set up. I was having problems with my internet and this was definitely the answer

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set up. It has been running 2 months so far and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no issues at all with working in con function to my Orbi wireless system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    600Mb on WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to get 600Mb on WOW, one of the few modems at this price point that will do it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. The speed is perfect for my cable internet. A great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Worlds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my internet , easy to set Up, works great with xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Works well with firmware upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with XFinity 150Mbps service. Stock firmware should immediately be upgraded to take advantage of full speed and stability. Once upgraded, it performs very well.

    I would recommend this to a friend
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