Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 10,860 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Prouduct
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After researching and talking to my internet provider I chose this Modem. I went to my own Modem after having two modems fail from my internet provider and slower speeds than what I was paying for. I have 400 Mbps and I was only getting 200 from the provider. So I got the Dashboard that was rated up to 1.4GBps if I decided to upgrade my speed. I have no trouble streaming movies of working from home. Great product.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Doesn’t work with Optimum; otherwise excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You’re probably wondering why I gave five stars to a product that didn’t work with my cable company. The reason is that the cable company doesn’t support the advanced standards of this modem. It’s a cable company issue not a modem issue. That being said the modem itself is well-built, well packaged and was easy to set up. If you have a compatible cable service like Comcast you will do well to consider this modem.
I would recommend this to a friend
Rated 5 out of 5 stars
Works fine, takes up little space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an impulse purchase. I was looking at routers and saw a display of cable modems. I'd been renting a modem/router from my cable company, because I got tired of them pointing at my old modem when I had a service problem. The service problem was resolved, and I figured ditching the rented modem would pay for itself in a few months.
This unit is tiny, which is nice. It works fine, and I had no trouble provisioning it myself.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Worlds great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my internet , easy to set
Up, works great with xfinity
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
a great upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were not getting the benefit of all out Comcast Internet and our Internet was cutting out, but service from Comcast was not the issue. Upgrading to this modem solved our service interruption issues and increased our speed. Eventually, we'll need to replace our router as well, but for now we're more than satisfied. I also purchased one of these for my mother's home, and her internet works much better too.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Router
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great wasn’t bad for what it is. Been going strong for a few years now.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Deal!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and worth the savings! Running 100 mpbs interent and this modem is never lagged me, droppee, hung up, or caused me any issue. I vpn into work and a heavy network. I find it just as fast as in office connection. Glad my router and this modem is delivering greatness at a good price.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
Solid modem
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem for the price and supports regular speeds (not gigabit)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works wonderfully
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've yet to get any problems with this router; if I do, I'll be quick to change/edit this review.
It DOES take a while to boot or reboot; might that be related to its Energy Star rating? Hmmm curiouser and curiouser.
When you call your ISP to register this unit, recognize that the boot up process and signal detection might take longer than what you might be used to if you are accustomed to other DOCSIS 3.0+ modems and "gateways."
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
works very well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fast and small; but, powerful enough to give me the viewing and internet experience I want.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good Move
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were using Spectrum provided modem and router. Finally decided to make a move. So far so good. Our mbps download speeds have almost tripled. Upload speeds went from .39 to between 11.5-12.0 when I checked after it was up and running. We also purchased a Eero 3 piece system to mesh with this. Extremely happy so far. This is a very economical choice with great results.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Super fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast speeds and will definitely not let you down. Active gamer and doesn’t let me down.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Surfs up!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem and excellent price. Provides all the power needed for fast downloads. Very reliable.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Very fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is very fast. Faster than any internet service right now. It should be adequate for years to come.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
User-friendly
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides great wifi. It was easy to set up and install as well.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Awesome modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome modem very fast and easy to setup. This will save money after about 1 1/2 years.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Works great so far and fast enough to stream several products at once without slowing down
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Faster internet speed!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this with ASUS - RT-AX55U AX1800 Dual-Band WiFi 6 Wireless Router with Life time internet Security. Comcast had recently increase internet speed so would need new router anyway. My son installed easily even with internet being down at the time! Can't believe how fast my internet is now!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Very reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The vendor provided modem we had kept freezing and was not performing well. This one has been very reliable and has been sending out the speeds we are paying for.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Gets the most speed out of your Cable Internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I noticed an immediate difference in my internet speeds after switching from an older model Surfboard with DOCSIS 2.0. The 32 downstream channels X 8 upstream channels make a BIG difference in how much bandwidth that your cable modem is able to utilize. I ran an Internet Speed Test on my computer before purchasing this modem and then again, afterwards and my speeds increased substantially both with wired AND wireless connections.