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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 10,856 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price and supports regular speeds (not gigabit)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great choice. Stream movies while others use computers and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Never have to reset like old modem. Fastest internet speeds I've been able to achieve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a rocketship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really hard to find any issues with these SURFboard modems. I've used many of them over the years. Getting them connected is super simple. Replace the modem you're renting with this one and save yourself some money. To hook it up, simply call your internet provider (ISP) and tell them you have a new modem. They'll ask you for some info that is clearly printed on the box and a few minutes later, you'll be up and running. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up. Just needed to call Comcast to activate it and the speed is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fairly priced and works exceptionally well with Spectrum Cable. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great performance, would recommend to friends vs paying monthly cable modem rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What a difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the decision to cut cable tv after 20 years, and enjoyed the experience of dropping off the equipment to their office. I had a combination modem/router rented from the cable company that was neither a good modem nor a good router. Although I was paying for "Premium 100" service, my speed test results were 47Mbps upload and 11 download. The new Arris Surfboard 6190 tested at 118Mbps and 12 Mbps download immediately upon installation. Enough said.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White is a good modem to replace your modem from Comcast. Speed is good and it is compact for space saver.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem increased my internet speed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked very well. Immediately after installing, our internet speed tests showed a significant increase in speed. I don’t know why so many people pay a rental fee for a substandard modem. Internet providers are giving you low cost modems yet charging each month which adds up to much more if you keep them for a number of years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Move

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using Spectrum provided modem and router. Finally decided to make a move. So far so good. Our mbps download speeds have almost tripled. Upload speeds went from .39 to between 11.5-12.0 when I checked after it was up and running. We also purchased a Eero 3 piece system to mesh with this. Extremely happy so far. This is a very economical choice with great results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Noticeably faster and beats paying monthly fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Showed speed improvement immediately. Great purchase and value. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent advanced modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid modem for households that are customized by an audio/video company - for an advanced system. This modem allows a custom integrator to: access client's equip easily and consistently, fix internet issues more rapidly, control equip with ease and give the client a more robust experience in every way associated with the internet(wifi). Plus you save money be getting away from leasing a modem from the internet provider. It's a win win.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much faster than my previous modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, looks nice, and does the job well. This is used for a Spectrum cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Fast, Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to the SB6141 (Also works great). I am getting a slightly better response time and better speeds across this unit. -1 Star because it tends to run hot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very happy with this next gen modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable internet. No problems whatsoever wifi coverage really good. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Prouduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching and talking to my internet provider I chose this Modem. I went to my own Modem after having two modems fail from my internet provider and slower speeds than what I was paying for. I have 400 Mbps and I was only getting 200 from the provider. So I got the Dashboard that was rated up to 1.4GBps if I decided to upgrade my speed. I have no trouble streaming movies of working from home. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not getting the benefit of all out Comcast Internet and our Internet was cutting out, but service from Comcast was not the issue. Upgrading to this modem solved our service interruption issues and increased our speed. Eventually, we'll need to replace our router as well, but for now we're more than satisfied. I also purchased one of these for my mother's home, and her internet works much better too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gateway with phone line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my provider their not so great router and got this along with the Linksys mesh system and have never been happier with my signal strength. This unit is super simple to hook up and then add the wifi portion. No more rental for a less than good wifi router from my provider. I have a fax line as well for work and this made it all so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doesn’t work with Optimum; otherwise excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re probably wondering why I gave five stars to a product that didn’t work with my cable company. The reason is that the cable company doesn’t support the advanced standards of this modem. It’s a cable company issue not a modem issue. That being said the modem itself is well-built, well packaged and was easy to set up. If you have a compatible cable service like Comcast you will do well to consider this modem.

    I would recommend this to a friend
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