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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 10,860 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to Setup - Blazing Fast Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow - I just upgraded my modem to take advantage of 400 mbps service and I am loving it - the modem was super easy to install - Suddenlink recognized it right away and it started humming and has been going for a few weeks without incident - when I run speedtest I am consistently getting speeds north of 400 mbps -

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast and stable. It’s smaller than the one I used. Very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and it increased my ability to download at much higher speeds (35 --> 140 MBPS).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris SB6190

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because we upgraded our internet service and our older modem needed to be upgraded. It was easy to set up and get running. It seems to be doing it’s job!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem increased my internet speed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked very well. Immediately after installing, our internet speed tests showed a significant increase in speed. I don’t know why so many people pay a rental fee for a substandard modem. Internet providers are giving you low cost modems yet charging each month which adds up to much more if you keep them for a number of years.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem. Installation farely straight forward and has boosted our download speed tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Performance is great, setup was cumbersome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that this modem is properly set up, it works great and has great performance, and totally stable. Setup with xfinity was cumbersome. Ultimately spent about 45 mins on the phone with a tech, he couldn't get it to work remotely, and they had to send a guy out. Luckily, I have service plan and thus the visit was free. If we didn't have that plan, I could see that visit costing a fair amount. Can't help but wonder if Comcast uses this authentication process to squeeze just a bit more revenue out of subscribers...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast super simple to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Did not take much to set up and has been operating perfectly since it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem for high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Cox 100 mps internet. I did a speed test and it pumped out 177 mps. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gateway with phone line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my provider their not so great router and got this along with the Linksys mesh system and have never been happier with my signal strength. This unit is super simple to hook up and then add the wifi portion. No more rental for a less than good wifi router from my provider. I have a fax line as well for work and this made it all so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy install, works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, works as advertised. my speeds are 300/20 with this modem getting 320 ish and 22

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Router for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can connect our home and the speeds are great. No problems after 1 month of use. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem with lots of channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a modem I was renting from the cable company that was constantly restarting on its own. While they were going to replace it for free I was tired of renting one from them and decided it was time to purchase my own. This modem is more then capable of handling the max speeds my provider has to offer at the moment and when they finally do bring gigabit service to my area it will be able to handle that as well with 32 downstream channels.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speed is much faster now. Low that it is a small profile, takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast fast fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem doubled my internet speed. It is one of the best purchases I have made. It runs great with cox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works good and easy to setup, no problem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great compact modem for cable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem doesn't take up a lot of space. easy to install, works great with cable service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Router is a must !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple router that works great with my Apple extreme at home. Easy installation and lighting fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Acceptable Speeds, very good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced by my Cable Company to upgrade my cable modem. This is a very good modem for the price. Easy to setup and troubleshoot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    arris

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product works great no problems and price was good

    I would recommend this to a friend
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