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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 10,856 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Decent modemn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modemn was easy to connect and is compliant with Xfinity wifi. It appears to be reliable without disconnecting often.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owned a dual-band WiFi router. The speeds I pay for and the speeds I get are laughable. As soon as I set this up, I noticed the lightning fast speeds! I can't go back to a dual-band after owning this. Initially, it didn't work but I discovered I had to inform TWC of the new modem so they could "activate" it. That part was annoying. I had to call ARRIS, who told me this. They have amazing customer service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace an old SB6121 that wasn't keeping up with Spectrums speed increases. Installed it called to get it registered. Took all of 10 minutes. Download peed increased from 112mbps to 235. If you are paying for the speed but not getting it replace your old modem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem for the Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not many Internet Providers that send speeds to 1.2GB of downloading speeds, but the price was right when I purchased it for about $110. I wanted something that can distribute appropriate bandwidth throughout my spatious home and this piece of technology is able to fullfil that. The speeds I pay for are for 200 mb/s and my download speeds vary from 115-195 mb/s wirelessly. In wall initiation is the full 200 mb/s. Great modem!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Produces a very solid connection! No lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Plug and Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, called in the MAC, works ! What more could one ask for ? Great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the fastest and easiest moden to set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST .... RELIABLE... DOESN’T DROP CONNECTION. great modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem since July 5th it was easy to install and so far meets all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    exact modem for spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with spectrum in my area.a lot smaller and a lot faster modem than the one they issue!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great throughput

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to wait for the new Docsis 3.1 modems, but decided to go with this one. I've tested this at a sustained 150Mbps down and it keeps up without issue. I guess the best complement I can give is after I installed the unit, I had to do absolutely nothing to it. It just worked. The broadband modem has a nice status web page that shows power levels (this is useful if your cable provider goes out-of-spec in cold or hot temps).

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent speed & easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS continues to meet their quality expectations. Excellent speed and set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked without an issue so far for me, and it has worked very well. It can easily handle a high load from gaming, web-surfing, and streaming all simultaneously with room to spare. And given its technical specifications, it is ahead of the curve and should continue to work well even if my service provider upgrades their internet service (charter communications). It is a great way to help future-proof your internet equipment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Update Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet was running slow so it was time for an upgrade. Easy to set up and Internet works fast again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and connects to the Internet flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to set up. I'm getting great speed with this unit. Works well with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Super easy install and has been real reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Simple to use great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great Modem for price, speed and features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just Buy It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem to anyone who wants High Speed Internet and or fast streaming! Do Not Use The Providers Modem! The ISP Provider Controls their modem by altering the Init Strings in the modem to restrict your data speeds. They cannot do this to a Privately Owned Modem due to FCC regulation of Modem Init String Tampering! You want the speed you pay for? Buy this FAST Arris Modem! Highly Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to plug in , called internet service provided new router information and it connected within a few minutes.

    I would recommend this to a friend
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