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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 10,860 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Sure beats the one Xfinity has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is appreciable to Xfinity but better reliability for maintaining connection and bandwidth

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. With comcast you have to call or go to office to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast good product easy to set up able to handle another of data

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This baby flies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Arris Surfboard SBG6782 modem router to this and a Google Mesh wifi system. From patchy 3bar wifi service at the other end of the house to now having 5bars all over, it's a massive improvement. As for the modem, the maximum speed i got before was around 60mbs from my 100mbs Spectrum service. With this modem I now get around 90mbs. A large service boost. Buy this with a mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic router works great although it overheats and you have to unplug and restart other than that works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works as intended. I've always had great success with Arris Surfboard modems. They last forever and the only reason why I replace them is to upgrade. I've never had to replace one because it died. I love the fact that this modem has an energy efficient mode that lowers energy consumption at night when there is low internet activity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with the cable company and everything has worked great since. Super fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for small house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and love how small it is. It is better then what I had before through ATT.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good aize

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and size are good for setting up. Keeps internet going

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    The modem is a lot faster then my old one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is fast and easy to setup. The modem has a down load speed of up to 1.4GBps .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This solved our problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous to purchasing this modem, we had several internet issues: Speed-previously it was slow Range-could not reach all rooms in the house. Had major issues with the remote learning our kids were forced to take on during COVID. This modem has solved our problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Hooked up and it started to work after cable company pinged a signal and added it to their system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable modem good for normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reasonably price modem for just normal daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to install and provides the speeds mentioned by the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Set up is easy and speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great for fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest modem I've ever owned. Very reliable speeds for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and reliable. Better than paying for the ones at the cable company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great valur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Good equipment and reasonably priced. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, easy to setup and use. Not a fan of the color but that is a personal choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, very easy to set up.compatible with Comcast

    I would recommend this to a friend
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