Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 10,856 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Modem for small house
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast and love how small it is. It is better then what I had before through ATT.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
This baby flies!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from an Arris Surfboard SBG6782 modem router to this and a Google Mesh wifi system. From patchy 3bar wifi service at the other end of the house to now having 5bars all over, it's a massive improvement.
As for the modem, the maximum speed i got before was around 60mbs from my 100mbs Spectrum service. With this modem I now get around 90mbs. A large service boost.
Buy this with a mesh system.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Blazing speed, easy setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When it came time to upgrade my old 4x4 cable modem, I decided to go as future-proof as I could. The 32x8 SB6190 exceeded Cox' 24x8 max for my area, but that just leaves me headroom for the future. I've gone from around 100Mbps to 180Mbps on a 150Mbps account. All it took was a short phone call to Cox Internet service, and I was surfing again in under ten minutes. No overheating issues like the old 6183 series, either. Recommended.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and works great.
With comcast you have to call or go to office to activate.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem was easy to install and provides the speeds mentioned by the product.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Sure beats the one Xfinity has
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Speed is appreciable to Xfinity but better reliability for maintaining connection and bandwidth
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Nice and good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality reasonable price easy to use , like the speed
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and easy setup. Significantly faster than my old line.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Works great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup with the cable company and everything has worked great since. Super fast speeds.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
The modem is a lot faster then my old one.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem is fast and easy to setup. The modem has a down load speed of up to 1.4GBps .
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good Modem
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to get a new modem and I selected this one. I installed it and have had no problems with it. It does a great job
I would recommend this to a friend
Rated 5 out of 5 stars
super slick, good IPv6 support
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been supporting my 300, 400 and 600 mpbs down plans through Spectrum without issue. Supports my IPv6 routing while an older SB6130 does NOT (if you want to support multiple IPv6 "subnets" that you get from your ISP, the 6130 will only support a /64). Wait on DOCSIS 3.x if you want, but this family of 2 is doing fine with the current standard.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great valur
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to setup. Good equipment and reasonably priced. Very satisfied
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
No More Modem Rentals
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally did away with renting and wasting money with an inferior cable modem from Optimum. So far there have no issues with the installation or performance of the modem.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
No complaints
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great speeds and reliable. Better than paying for the ones at the cable company
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Seems to work well...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded my Surfboard SBG6400 modem/router to this modem and a new Linksys wireless router... Was planning to cut the cord and stream live TV... This modem works well with my Spectrum internet but I really can't tell much difference between my new setup and old one... still cannot stream 4k TV from Netflix... and do not know how to determine if problem is with Spectrum, modem, or router... when I have time I will do more testing and see if I can figure it out... disappointed I can't get 4k TV but otherwise modem seems to work fine...
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great, affordable mid-tier cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new cable modem to take advantage of a speed boost by my ISP. Had considered paying a lot more for a DOCSIS 3.1 modem, but based on some great advice by Best Buy staff, figured out that this 32 channel DOCSIS 3.0 one would meet my needs for a few years, thereby getting me a great return on investment (vs. renting from my ISP). Been using it for almost a month now and have had no problems.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy, saves on rental and works great.
Never have to reset
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Working great, easy to setup and use. Not a fan of the color but that is a personal choice.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great for fast internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fastest modem I've ever owned. Very reliable speeds for gaming