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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 10,856 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Comcast replacement. Set up was easy and it performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up for home office. Fast downloads for work and binge watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the beating this modem takes day after day it is always reliable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great for xfinity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for xfinity speeds at the max. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Affordable price. Very fast and stable connection. No issues, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and super easy to use/install. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Keeping up with technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with intermittent internet connection. Comcast told me old router was out of date for current speed. After reading reviews of what is currently available, stayed with a Surfboard model. A Comcast tech told me one of the best out there right now. Will work with higher fiber optic speeds once fiber optic is ready to go. Groundwork is already started. Sitting pretty when combined with my new router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here; if you need to update your modem with Comcast then this is worth the cost of admission. It works exactly as advertised and the speeds are solid. Just make so you don't buy a modem that your current internet speeds aren't capable of getting. Example if you're paying for 50Mbs and don't plan on going faster than theres cheaper options. But if you have gigabit speed this is the starting point.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WiFi modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much smaller than the modems you rent from cable companies. It is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more equipment fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My ISP's equipment was no where near up to par for our internet usage. The guys at our local best buy explained how the difference is when you have a modem+router as apposed to both. My internet has been the best it has been since our promotional deals through the Isp since 2015.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Top of the Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a lot of reviews and getting tired of waiting for DOCSIS 3.1 to get rolled out, I finally upgraded from my SBG6580 8X4 cable modem to the SB6190 32x 4 modem + an Asus AC5300 router. The combo is working beautifully, extremely easy setup. My cable co., Time Warner, just recently turned on 16 x 4 support, and is supposed to be ramping up speed in the next few weeks. This modem will handle everything they can throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Very user friendly and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Quick and easy set up we bought 3 so far and recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great modem. Solved our problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to our Asus router to replace our Comcast issues modem which had too many problems to count. Now we have reliable internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great value for purchase price, and works like a trogen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well very happy with it compact easy to hide

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to install and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 100mbps in Cox and it works great for the high speed, almost plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the price and for speeds up to 330 mpbs. Performance is great with Xfinity. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and value for money. I was impressed with speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. No issues. Easy set up. Works great for the houe

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Arris modem is excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem in April. It works great and is really fast.

    I would recommend this to a friend
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