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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 10,856 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Works great. I thought the value was good also.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers exactly what it promised. Easy setup. Been using Motorola for years great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and no connection issues. Easy to pair with the Google WiFi system. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work flawlessly since installed. Good product, Good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been super fast and no issues. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Great Out of the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Trouble free so far. Provides a fast internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, I am 50+Mbps download now for all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceptional value, very dependable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of the rented cable modem and invested in my own. I have not had to restart my network a single time since investing in my own modem. This one has a small form factor, so it really takes up very little room. I has operated flawlessly with my Apple products on the network. I think this modem performs well outside its price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boost my internet speed two times. Easy set up. Would recommend to friend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Lil Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with spectrum, easy setup and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install. Works great with my mesh system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Time Warner/Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems staying connected with previous Surfboard Model which was top of the line just a year ago. This cable modem connects to my Orbi Wifi network and manages a 4K TV, a plasma TV with Rocu, a Marantz wireless receiver, three flat panel TVs, An Apple IMAC, a Puget PC, two laptops and 2-5 cellphones in the main house and two more TVs, two cell phone, two laptops and a game console in the guest house.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this router for about a year and all is well. No problems at all with broadband. Cut the cord and all my TV is streaming. No lags. Besides, got rid of that pesky Cable Modem rental fee from my Internet Provider. Great router and save money. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Do far so good. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to setup this cable modem. Really good speeds. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent modem. Super fast and quick. Never drops connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box ready - great speed and very reliable product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to hook up and works great without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast, consistent connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Works perfectly with a Linksys wireless router. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an 8x modem to this 32x modem. My cable company technical support recommended at least 16x since their upgrade. This modem should give me room for future service expansion. I rated this 4 stars because I really expected more speed and connectivity reliability. While I have noticed an increase of download speed improvement, reliability with connectivity hasn't improved as much as expected. Still not sure that is a modem or cox cable issue. I did have to reset the modem's factory setting once already at the request and assistance of the cable company. This did help some as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install setup also very easy works very well very pleased with the product

    I would recommend this to a friend
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