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Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $79.00

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 10,856 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Seems great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't quite know how to rate this. It's not like it's a car with a lot of features and characteristics to use it... It's a modem, it works, it achieves my full allotted internet speed. I can play stadia perfectly well with it and my router... I don't have internet blackouts for my devices.... It seems perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than our old one, easy to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and seems much more efficient and quick to get on line at the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Works great with Comcast!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and set up pretty easy! Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great its so much faster i totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for Spectrum Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box like a champ with charter. Sales person talked me into the cheaper one and I'm glad he did. The one I had was over 200.00 and stopped working with spectrum. This little beast knocked it out of the park for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have noticed increased speeds in my house. This modem really does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect modem for anybody was a high-speed ISP provider such as Comcast I am I currently have Comcast and I am able to push almost 350 mix down as well as 30 to almost 35 megs up but dad is currently with my 250 extreme package so with this modem I am almost adding an additional hundred megs just with the modem all alone but I also highly recommend that you also grab a router that supports this high-speed modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable and Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to install, setup and use. Works great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Easy install. No issues. Easily the best modem for the price. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality performance from a name most trusted and widely used by cable/internet providers. This model is fine for most in-home purposes, and competes well with all similarly specified consumer grade models available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Consistent and fast!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more than satisfied with my Zoom modem. Have had bad experiences with Surfboard models in the past. I upgraded internet so thought I would try just to see if there was an improvement. I work from home and run voice over my ip connection. This modem rocks! It has more channels of download than my Zoom but it is absolutely consistent. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem based on a prior purchase of an earlier version of the same ARRIS - SURFboard DOCSIS cable modem. It automatically boots up, connects to the cable service and internet. Once a laptop or other device is connected to the router connected to this modem, it is good to go! Our ISP download speed is 55 Mbps, so this modem can easily handle that and more. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy installation. Straight forward directions. Works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    vast speed boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Comcast extreme 250 but was only ever getting 50mbs. I would have the occasion drop of service and need to reset all equipment. After the switch I get upto 175mbs evens with multiple devices. Also got better router to compliment modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawless since day one. Full speed ahead with no problems. Comcast Blast Plus

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    EXCELLENT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY GOOD PRODUCT. Was able to get fast speeds and ZERO downtime like I had with the Comcast modem. Would suggest this to everyone. It does not have its on router which is why I choose it. I choose it because I wanted two separate units. That way if one goes out, I only have to replace that one individual unit. GREAT UNIT! NO ISSUES!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Faster speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately noticed a difference in speeds of the internet and pretty easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great long-term buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem so I wouldn't have to get another for several years. So far it performs flawlessly, aside from taking a while to boot up after being unplugged. Only limiter in my internet right now is the actual lines coming into the modem. My router is also high quality of match to this modem so my home network is blazing fast with no problems. Going to be a while before this modem is bottlenecking anything.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price and works great. Would recommend it to anyone.

    I would recommend this to a friend
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