Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 10,860 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem, used it with AirPort Extreme on xfinity and had speeds of over 170mbps
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Good choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good recommendation from sales agent, was easy to install and it works real well
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Price and easy setup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My ISP had trouble finding the modem when they first try to provision it, but we were able to get it working about an hour after hooking it up. I've had no problems since then and I've noticed an instant improvement in download speeds and overall better quality of signal.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Bought it. Had to return it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good modem especially if you Game. I bought it because my internet had been very slow. Turned out to be my provider package. I tried activating it with charter business account and I wasn’t allowed to. But you can connect it with a charter residential account. So I returned it since I moved over to residential internet and they have me a brand new modem
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job, Can handle gig speeds with ease!!!!!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy to setup and works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was purchased to replace the modem/router supplied by Time Warner Cable. I purchased this unit along with an Eero 2 pack in hopes of fixing weak signals and dropped connections to the far side of my home. This unit along with the Eero's fixed the problem and my signal strength to the back of the house is now 100%. This modem was very easy to setup and have had no problems in 2 months of usage.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No hiccups. easy to install. Does the job. Best modem for the price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Better Modem worth the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad rep came to house and tested wifi signal. Suggested Separate modem and router. Purchased this good modem and connected with mesh network Google 3 pack. Best signal ever had. Beats paying per month for Cable Co modem which has failed and had to be replaced 3 times in one year., From 3rd floor of house to basement with concrete walls 2 floors down getting 225 speed.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Get the lead out
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are paying rent on a modem, please check your ISP Provider and see if you can purchase your own. Make sure the router you purchase is compatible with your internet. This modem more than doubled my download and upload speeds. Finally getting the speeds i have been paying for.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Arris Cable Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality performance from a name most trusted and widely used by cable/internet providers. This model is fine for most in-home purposes, and competes well with all similarly specified consumer grade models available.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent Modem
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted to ditch the cable company modem rental fees, so bought this & a Google WiFi 3 pack. Handles everything I have thrown at it with ease. I'm a cord cutter for 3 years now so I need good internet & WiFi . I have Wave Broadband 250 and my average speed is 258 for the last 6 months, so I would say it is working excellent.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
works well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is delivering a steady signal from the cable to an attached eero mesh wi-fi router. so far all works well and provides a significant upgrade over the cable co's combo unit. be aware that this is not necessarily plug and play. in my case i had to be on the phone with the cable co to get this set up.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Made my internet much faster and was easy to set up!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfect. It handled the high speed Internet from cox perfectly. Thanks.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Good modem
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem works great and was easy to setup as well.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is fast and takes up very little space. It works well with Cox internet.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem does a great job with high speeds. No issues here.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Replaced a modem that apprently took a power spike
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doing a great job, easy to set up would buy again.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best Purchase Ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I resisted getting my own mode for a long time, but after Xfinity's modem kept dropping the connection, I finally gave in and bought it when it was on sale. The difference in reliability was night and day - I can finally access the internet at all hours with strong confidence that my connection will not drop. Now I am kicking myself every day as to why I haven't taken the plunge sooner.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to hook up, and much faster than what i had before it. So far, so good.