Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 10,856 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It must be doing it's job. Fortunately my internet providers tech support helped me.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Just what I was looking for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem was exactly what i was looking for. It is very fast and easy to set up.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Very Stable and Fast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided to cut the Comcast rental cord so after reading favorable online reviews I purchased this modem at my local Best Buy. It took a while with a Comcast online chat representative to get it added to my account, but once done it has worked like a champ. No problems what so ever. It does appear to be faster than my old one but the best part is it will be paid off in rental savings before I know it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great speed and easy to hoo up initially, recommend it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I know enough about routers/modems to get myself into all kinds of trouble. Mind you, the last time i bought a modem was 8 years ago. I blocked off a half a day to install the modem, but it only took about 15 minutes to install & the instructions were easy to follow. Hardest part was calling my ISP to allow the router to connect to their network. Very user friendly, especially for a novice like me.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Fast modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast and reliable. Easy to setup just had to call spectrum.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Modem at a Decent Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own this modem and it’s performance has been great despite the extreme usage. It works so well I decided to purchase one for a family member to help improve their internet performance (and it did).
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Always worth it to save yourself from ISP rental f
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's always worth buying one of these modems to save yourself the rental fees most ISPs will charge you. They pay for themselves in less than a year.
So far the SURFboard has allowed me to easily maintain speeds over 200mbps with Spectrum and saved me about 200 dollars and counting.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Quick and simple to install - awesome performance!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ARRIS - SURFboard DOCSIS 3.0 Cable Modem is quick and simple to install and configure. A short call to my ISP and we were up and running in minutes. Paired with a new Securfi Almond Router and the internet was running faster than ever in a matter of minutes. The days of dropped connections and disconnects have completely disappeared - overall the Arris modem is ****** quality!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Doubled my speeds.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thanks to a deal on an eero WiFi set-up, I found myself in need of a new, faster modem. This one does the trick. The hardest part was getting Comcast to make the switch (they hate when people own their own equipment).
Once it was set up and running with the eero, my internet speeds more than doubled!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was very easy to set up and really has allowed for my Internet to be faster
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Excellent for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and improved download time. Replacing my cable co. modem
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
The price is fright modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem id best from all modems and the price is right!!!!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this modem because I wanted to increase my internet speed and also did not want to pay the Time Warner monthly rental fee that came with the new modem they provided.
I was hesitant in doing so, but decided it was a no brainer since I would recoup the cost of this router in a year.
No problems at all since I bought it which was a couple of months ago.
I highly recommend it.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 5 out of 5 stars
So far it works fine and i like it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The size is small which i like it more it doesn't get hot easily. Perfect.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is fast and reliable. It was easy to setup.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Faster than the modem from Mediacom
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this modem with Mediacom service. It is much faster speed than the one that I was renting and I have 200 Mbps service. I use this with an Apple Airport and it works great!
I also like that it has an energy saving feature for when there is little activity.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Now getting the speeds that I have been paying for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For years I wondered why my internet was bogging down during peak hours. Called the cable company and made sure I was on their fastest plan. At least that is what I have been paying for.
Now by upgrading to my own modem instead of the company issued one we are now experiencing the speed that we have been paying for. Simple installation and works flawlessly with our new Orbi router.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and replace rental modem. Marked improvement in internet.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Maximized my speed!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So to start off, my internet plan with comcast is 150mbps. My old modem was the motorola sb6121, i was getting 130mbps download speed with this modem. I bought this modem because it was the best they offered and to future proof. With this modem i was getting 174 mbps consistently! That's a 44 mbps increase!! It's also great owning this modem so i don't have to lease one from the cable comp. Great buy!!