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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10856 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 10,856 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Rocket power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this products. Links well with the Netgear routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable Modem works as advertised. I swapped this one for an older modem that had reached EOL. When I installed the last one, I was on the phone with Comcast for awhile getting it registered. With this model, I made the connections, after a few minutes, it connected with Comcast. I put in my account number, and with in a minutes I was connected and on-line!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router so much better than TWC one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router on the recomidation from one of your sales associat she told me she has the same one at home and that I would love it. I was looking to up date my own so I took her up on it. and I love it. my TWC program is 50 mbps and when tested with their equipment i only got about 40 after I installed this I whent from 40 to 70 mbps I could not believe it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A solid modem for for internet streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great and always working. Strong continuous connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem as I didn't want to get charged any more rental fees from my cable company. Everything works great so far and it supports up to 1 gig speeds which means I won't have to buy a faster modem each time I increase Internet speeds for awhile. Kind of wish it came in black but it's not that big of a deal. All in all its been worth the money so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving and decided to stop renting from Comcast so I thought I would give this a try. I went to Comcast office to arrange the transfer of service and gave them the device information. When I got to my new place and connect the device, I followed the instructions that came up in my browser and everything worked form the get go. I have had no problems since I got connected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Easy install. This is the best modem I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Start here for your new cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second we’ve owned and couldn’t imagine how many I’ve either rented or worked with. These are really as easy as they come for setup. There are some others that have more bells and whistles, but this is a great buy at a very reasonable price. Easy to set up yourself through your provider’s self-serve site or give them a call and they can help. Just a short time later, you’ll be surfing the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and super fast. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup from right out of the box and works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should and does it fast. Getting 200 mbps

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great. Best part I own it. alot faster

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play no hassle. Im supposed to end there but i need 30 more characters for this review.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Get this Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drops no resets fast fast grate upgrade get this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem. Increased my speed immediatley and works great.,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the experience. Seamlessly connected, Good speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast speeds and steady connection. I am happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved connectivity to the service provider and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Great price point. You'll thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was sim-led and internet speed is as advertised.

    I would recommend this to a friend
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