Customers admire the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and appreciate the quick setup. While some users have reported minor lag issues, the majority are satisfied with its connectivity and compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 10,856 reviews
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
looks good, easy set up, and definitely high speed capable
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great household addition
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Must have. Great speed 32 channel. Won't need replaced for years
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Love this modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Little did I realize how bad my previous modem was until I bought this one. My internet is so much faster and I am able to have the log into my office computer and it is truly like I am sitting at my desk at work. Kudos to the Best Buy Sales People for getting this setup together for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this to replace the modem furnished by Sparklight. It takes up less of a footprint being smaller in size. Saved me from paying the rental fee on my monthly bill. It also got rid of an obnoxious problem where I had to refresh the net connection everytime my Mac was idle. Very pleased. A+
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Faster Internet - Good Value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this model to replace an older Arris modem due to slow internet speeds, i.e. 35 up and 1 down. Comcast said the modem was no longer supported and pointed me to several models they recommend. This was the least expensive of all options and was rated for the same efficiency as other models. Now I have speeds of 110 up and 5 down. I'm thrilled!
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Easy to install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and reasonable price. The install is easy.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works better than old one and works well with wireless router
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
easy setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to setup, with spectrum, i didnt even have to call spectrum to help setup or do any changes.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have high speed internet through Comcast, but we begun to notice that the speed was lagging a little. Out cable modem was old and didn't fully support the current standards. When we upgraded to this Arris cable modem we noticed a great increase in our download speed. I guess it helps to be using the current standards!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome love how easy to set up. Love how small it is
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great fifo modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup and excellent product. Works great and would recommend
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good modem & easy hook-up. Was up & running in no time
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Better than a monthly rental fee
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got tired of paying my ISP a monthly rental fee. I also upgraded from 150 mbps to 250 so I needed a new modem. Its paid for and it mine. I have had no issues. It works great. I recommend anyone with cable internet to purchase their own modem and this is a fantastic option at a great price.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Takes a while to boot up but works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent little modem. We have seen amazing improvements since we upgraded. Does take a very long time to boot up, though, but once it's running it's great.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great. Have no problem with it so far. Easy to install
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Works Great but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After a month still working great. Easy set up called my provider and they activated it in minutes. Pretty much a plug and play, it's that easy. BUT.. I have two small complaints: 1) the laser like blue connection lights are blinding .. def don't put this in your bedroom will light up the whole room. 2) It's white.. they should make a black option. Every add-on I have is black so it disappears but this glowing white color stands out... too much. But it works great!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Exactly what we expected!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as intended with Spectrum! Easy to set up, had no issues. Just plug and connect it via wired to your system to test or to your separate router.
With the eero pro hooked up we were getting speeds higher then advertised from the provider in our speed test.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Good purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As advertised, the product was easy to set up and my internet speed are faster!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Works well typical of the older Docsis standard
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DOCSIS 3.0 is obviously older and slower than 3.1 but my cable provider does not make sense to pay for the speed for 3.1
This was great value purchased during Covid. Got to wait in front of the store in the car and have it pre purchased online and picked up.
Happy it's in stock when needed
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fast Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Increased the speed of my Comcast Internet connection.