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Customer Ratings & Reviews

Your price for this item is $2,119.99

Customer reviews

Rating 4.2 out of 5 stars with 403 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 403 reviews
  • Rated 5 out of 5 stars

    Great Power, Screen, and Speakers.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the power of this. Easily running anythin application that you may need. Screen is crisp and bright. Speakers are some of the best I’ve had on a laptop. Definitely worth the price if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, screen, sounds and performance one of the best laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an advanced tech, it can meet with any requirements you set, from gaming to creative works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best device I have ever bought, truly satisfied with the product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome, worth the price for the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lab top purchased

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lab top love it so happy! works great for working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerhouse! Beautiful display and easily upgradable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ALERT NOT TO BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I purchased an Asus ProArt 16 for $1,900, and within 10 days, it stopped working. After receiving a replacement, the same issue occurred within 3 months. Best Buy and Asus offered no real solutions. The lack of support and defective product has caused significant inconvenience. Very disappointing experience.”

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shiva R,

      We're sorry to hear that the notebook stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0015" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Buy it now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option at the best price for the features I wanted. A great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, solid body frame, performance is also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works the same. Great speed super convenient size. Lack of numboard was only negative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is superb. Honestly, i got a steal after finding one for 1090 with open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sales guy. Very knowledgeable and helpful. Live the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great for the the art apps I need love the motion sensor as I get close it turns on. So many useful features for anyone. Battery life is questionable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Art P16 for work use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work use. Absolutely love it. Truly beautiful screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Auto repair blue screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!!! broke in less than a month . Returned the first on thinking I got a faulty one but same thing happened to the second laptop. The auto repair in the computer can not fix the problem. The only option is to reset the laptop which means losing all documents that weren’t backed up :(

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chez,

      Please accept our sincere apologies for the blue screen issue you have encountered with this laptop model and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042499/ Asus

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for college, have found no issues so far. Works amazing and the design is super sleek.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Computer with System Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never purchased an ASUS before. I usually purchase Dell and Lenovo, and usually upgrade my laptop very 2 years. Had a Bestbuy Salesguy recommend this computer. It was on sale so I went for this over a Dell XPS. BIG MISTAKE. Within 2 weeks of using the laptop, it froze while booting up and screen would go black. Took it to Bestbuy and they fixed it. Over the next few weeks, I've had nothing but issues. I can't play videos becuse of some driver issue. Took me a couple of hours to resolve that. Now my Screen capture software isn't working due to a audio error. I've used Snagit for screen capture for 10-years, this is my first ever issue with anything audio related. This computer had really nice specs compared to similar priced laptops but in the end it's not worth it. I don't even notice a faster speed over my Dell XPS that I switched over from. I would stay clear of this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertJ,


      Thank you for your comment.

      We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing issues on it. During the initial Windows setup and updates installations, the laptop will do several system reboots, black screen temporarily or restart during the update process. This merely means updates are being installed and applied in the System Registry. Once the initial setup and WINDOWS Update installation are completed, system speed or performance will be optimized. Keeping the laptop updated will maintain optimum system stability and performance. Additionally, ensure drivers, BIOS and applications are up to date besides updating Windows. Drivers for this laptop are posted at:  https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_download?model2Name=H7606WV . Furthermore, while accessing web applications, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the battery life, how easy it is to use and good customer service from the Best Buy team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Editing and blender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop functions great. Bought it for editing videos and using Blender. Impressed with the sound quality. One suggestion would be including a number pad on the keyboard.

    I would recommend this to a friend