Customer Ratings & Reviews
- Model:
- H7606WV-P16.R3704060
- SKU:
- 11277521
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Quick and fast!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works like a charm. Starts up quick runs through programs. Quick. Bought this due to my previous laptop crashing. Every time I tried to upload videos. This one uploads and edits videos flawlessly.
I would recommend this to a friendPC laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc but I think I got a bad unit because some time it had to boot to bios and that was a bummer.
I would recommend this to a friendBSOD in >2 months of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer with the intention to use for my architecture/Design needs but sadly it didn’t pan out. This computer went blue screen on me within a month of use, just regular use at that, not even using anything serious like the Adobe suite or Rhino( hadn’t even downloaded them)!! When I brought it in to Best Buy after their attempts to fix it the excuse I was given, was that it was bad out of the box, I just got unlucky. We exchanged for ANOTHER BRAND NEW one. Fast forward another month or so and I’m again presented with a system error, a bit locker key page that was escalating into a BSOD situation. Luckily this happened 4 days before my return window was up and just decided to wash my hands of this device with a full refund. I loved the specs and details of this computer but sadly this model has some serious software issues for this to happen not once but TWICE on brand new computers, especially for the price of 2k+!! For warning for anyone looking to buy this! If it woks great but this is an issue others pointed out as well!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mary,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop model and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Although you returned the laptop, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408027095-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
The Best College Investment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this device for my mechanical engineering studies next year and I don't think I'll regret it! It fits so much power into a small form factor. It's also very minimalistic, which I love.
I would recommend this to a friendBest Customer experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice to anyone who wants to buy a laptop go through best buy and not through the OEM, they have a better return policy and better warranty terms. I had to return my laptop, and the customer service was top notch.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Over hearts. Not as fast as it should be for a 32GB Ram
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gia B,
We’re sorry to hear about the issues you’re experiencing with your ASUS ProArt P16 H7606WV Laptop. This is not the level of performance we aim to deliver. To help resolve the overheating and slow performance, we recommend reviewing the steps in our troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Not at all recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. Saw some negative reviews about bluescreeen error befor i purchase. But i still i bought thinking that is a rare error. But 2nd day of my purchase it started asking for recovery key and on my 8th day it broke completely. I lost all my dat. Tried resetting 50 times atleast for 2 days. At last i could login with Administration login. Then i gave it for return. Thank god it happened in my return period. Dont waste your time buying it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarthikreddyP,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if Windows is booting up in recovery mode. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Typically, this problem can either be a harwdware or a software related. ASUS provides warranty coverage for the product. We recommend you send the product in for service if you are experiencing hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
You take your chances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen display is incredible, but the laptop went back. No sound. Nada. Nothing. Even with ASUS technical troubleshooting and downloading of software. About that ASUS support...the first two calls to them resulted in my being hung up on. The third call resulted in a technician who knew what to do. Having read about others having difficulty with customer support, I'm glad to have gotten rid of it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Minimalist,
We regret to hear about the audio issue you've experienced with the ASUS ProArt P16 Laptop, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Initially really nice, became a nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially received it I loved it. It was quick, quiet, and it exceeded my expectations. A few months in it refused to boot. Somehow the BIOS got corrupted. Asus support took hours to finally solve it. BestBuy support was not helpful either. Now just before the warranty expires, the laptop dies and had not booted since. Trying to get it returned for service has been nearly impossible. Asus wants you to send it to BestBuy and BestBuy wants you to send it to Asus. The drive is corrupted and Asus has not offered any recovery service or any other way to make it right. I really liked it when it worked but its been a disaster long term. Very disappointed. I will never purchase another Asus product again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SAMB,
We're sorry to hear that your laptop is no longer booting and that you've faced challenges with our support team. We understand how this may have affected your experience, and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
To further investigate this issue and offer prompt assistance, please contact us at customerloyalty@asus.com, referencing case number N2408027095-0042. Restoring your device to full functionality is our priority, and we’re dedicated to resolving this matter.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has really lived up to my expectations
I would recommend this to a friendDefective unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice laptop. Loved the look and sleekness. I'm not sure if I got a bad copy or not, but it kept shutting down/going to black screen on me when I was running editing programs so I returned it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Katharine A,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408009287-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for CapCut
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop overall. The only thing I don’t like is too big for my liking.
I would recommend this to a friendholding up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. seems to keep up with my games. speed hasnt been an issue
I would recommend this to a friendincredible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is wonderful. I can't believe it was only $1400. It's amazing as a multimedia and productivity machine but also works well as a 60hz gaming laptop too.
I would recommend this to a friendEditing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great for video and photo editing do far.
I would recommend this to a friendAsus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this Laptop! Speakers sound big also.
I would recommend this to a friendAsus ProArt P16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good laptop, with plenty of memory for editing video on vacations
I would recommend this to a friendLenovo laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics super fast I lot five stars all around
I would recommend this to a friendGood laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good i ended up using for gaming but i want something powerful
I would recommend this to a friendPerfect for AutoCAD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, you get alot of specs for the price compared to other laptops. Needed a laptop that had a dedicated GPU to run AutoCad smoother. This laptop handles it perfectly.
I would recommend this to a friend