Customer Ratings & Reviews
- Model:
- H7606WV-P16.R3704060
- SKU:
- 11277521
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Unreliable and not worth the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this laptop. I bought this in August 2024. In January 2025 it was stuck in a boot loop that required a 1hr geek squad appointment ultimately requiring it to be sent out (took1-2 weeks). It should be noted that at the geek squad appointment they attempted to charge me despite the laptop being under warranty and I had to insist the laptop was under warranty - I was told the only way to have it fixed for “free” through the warranty was to send it out. Glad I don’t use it for work! For some reason part of the geek squad assessment was that my trackpad was not working (it was working fine) so this was replaced. Upon bringing the laptop home my new trackpad is suddenly not working requiring a second geek squad visit. I wish I would have book a MacBook instead of spending $2k on a giant headache.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HannahD,
Thank you for your comment.
We certainly understand your disappointment with the laptop and the inconvenience this may have caused if it was stuck in a boot loop. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. To resolve this boot loop issue, disconnect any external USB devices, load optimize default in the BIOS setup page, save changes, then do a restart. If problem persists, Windows is possibly corrupted. To resolve, try to run a factory reset and for helpfult tips on how to perform a PC Reset, visit our Product Support page at: https://www.asus.com/support/faq/1013063/ . If still the same problem, we recommend you send the product in for service if you are experiencing hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Refurbished unit quality poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the ProArt P16 about three weeks ago, setup easely. One week lnr eeded to tap the power switch and it finally started. This now has happened two more times. Recently the Wifi comes and goes no other devices in my home are affected at the time. It is being returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Atsalesinc,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop!!! Setup was easier than anything ive done before!!!! Graphics are amazing!!
I would recommend this to a friendnone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ASUS laptop. Everything about it is top notch.
I would recommend this to a friendNot recommended at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with this laptop. Bought this for my daughter for college and got the unit 3 weeks ago. Now all she has is a blue screen. Asus tech couldn’t help and said they can only repair. School tech also couldn’t repair it. Good thing best buy’s total tech allows us to return the unit. Classes start tomorrow and a laptop concern is truly stressful. Very displeased.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the blue screen issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Editing Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Great for creatives you edit videos or photos.
I would recommend this to a friendNot reliable, broke after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop broke after a year, just as the warranty expired. The cable connecting the display to computer seemingly became frayed. For a final month, the laptop worked when connected to external monitors before it stopped turning on altogether. :''''(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KiraM,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if this laptop broke after a year of usage. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. This laptop breaking after a year of usage is a random problem. We recommend you send the product in for an out of warranty service to determine if this is a hardware issue so this may be resolved immediately. This will incur services charges, which includes diagnostic fee, parts and labor cost. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Amazing Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I have owned. I Instantly became an ASUS fan!
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Fast and the size is perfect. The start is fast.
I would recommend this to a friendWorst Buy. Bad service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box excellent condition. Turned on unable to go past entry of Wi-Fi. Went to store geek squad worked on it for 3.5 hours. Couldn't not fix. They would not take it back at store. Had to ship it back UPS. Extreamly bad service from guy on phone no offer to exchange for new PC. No compensation for travel to and from store or UPS store to ship back. Web site lyes about factory reset condition or offer to exchange.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Packerfan,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are having issue with the laptop. Windows 11 requires an internet connection to complete the initial Windows setup. If this laptop has an access to a working internet service and cannot complete the initial Windows setup, we recommend you send the product in for service to determine if the built-in WIFI controller is faulty so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
The Ultimate Laptop for Creatives & Coders
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a programmer by day and filmmaker/editor by night, I need a device that can do both. Asus has knocked it out of the park with this one. It's the perfect device for creatives and professionals, balancing the raw power of an Ryzen 9 and an Nvidia 40 series card with the beauty and functionality of a color accurate OLED display with the dialpad on the touchpad. Starting with programming, my compiling time was FAST thanks to the 32GBs of 8333 Mhz RAM. My pipeline was fast and smooth with zero complaints. When it comes to the processor, as more and more devices transition to Arm processors programming package compatibility becomes an issue. You don't have that issue with the tried and tested Ryzen 9. Packages just work. When it comes to filmmaking/editing, you are in good hands again. I loaded in a 6k RAW video file, added on my 16 step coloring workflow, and no time was needed for rendering the video file before hitting play. Literally zero time, i put the coloring workflow on the footage, hit play, and it just worked! Truly have never experienced it. And scrubbing through the timeline is a breeze with the dialpad on the touchpad. It's easy to turn on and off as well as change functionality of the dial with a couple clicks of the dial. I was flipping back and forth between frame scrubbing and scrubbing by the second. An absolute delight. Assorted greatness that the ProArt brings to the table are that when you're not pushing the device, it's remarkably quiet. It has so many ports, all that I need. The build quality feels very sturdy. The speakers blew me away, there were many times when I was genuinely moved playing music and videos. My cons list is small. It has a Copilot AI dedicated key which is nice, however I pay for a divergent AI system so I wish it was remappable. While Asus said that they created a new black paint that doesn't absorb fingerprints, it still absorbs them just not as much. I'm a sweaty greasy person and I just wish it was a different lighter color. My last negative is that the display refresh rate is only 60hz. It is a bit jarring moving from my 120hz smooth scrolling phone over to a beautiful but slow 60hz. It's a bummer on an otherwise incredible laptop. Overall, I highly recommend this professionals and creatives that need a powerhouse of a device. This does everything you need. Just make sure you're OK with that 60hz display. Pros: Color accurate, gorgeous OLED display Dialpad is useful and intuitive Powerful for both creatives and programmers Quiet performance So many ports! Speakers are INCREDIBLE Build quality seems solid Cons: Copilot key locks you into Copilot AI Fingerprint magnet Only 60hz refresh rate display
I would recommend this to a friendBricked after updates, returned, repeat....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was awesome while it was working but it completely bricked TWO (original and replacement) after running Critical updates pushed from the myAsus app. Lots of others online reported the same issue. Sad- we loved it for the week the original and replacement laptop actually worked. Seems like these "creator laptops" have a much higher failure rate...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Todd K,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 H7606WV Laptop model and for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Although you returned the laptop, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408027095-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Gets Very Hot When Charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, but it gets very HOT while charging. Never seen a laptop get so hot. The ENTIRE laptop gets hot. Maybe this is a defective unit? I can use my Macbook M1 Pro 16" on my lap. Unfortunately, can't do that with this ASUS laptop. I prefer Windows over Mac OS, so I really want a Windows laptop to replace my Macbook. Looks like I'll have to keep looking.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eddie,
We're sorry to hear that the notebook is overheating and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Whole product line is defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage build. I bought it brand new, it bricked inside of 6 days. Two different support teams (Geek Squad and Microsoft... Asus doesn't offer support for their machines) spent a total of 14 hours trying to get it to work. Was told it must have been defective. Got a replacement. It lasted only 5 days and got all the same errors. 10 more hours with customer support. I'm returning it for money back only. (If Best Buy had halfway decent support staff, I'd buy a different laptop. But their foreign call centers are so bad, I'd rather pay more to buy a new laptop someplace else.)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Charles G,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Don't get this from best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blue screened! A ~2k laptop blue screened from a software update of all things :/. How is that possible? I don't even know. I, in my 8 year of computing, have never encountered this. Just get a lenovo or a mac. These are at least reliable. I ended up having to wipe the data! The issue was a bios update that was misconfigured. Go onto reddit.com/asus see more reviews of this brand. People have been having issues with them for the longest time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pablo,
We sincerely apologize for the blue screen errors you're experiencing with the ASUS ProArt P16 laptop and for the inconvenience this may have caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Super Productive Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, the ASUS ProArt P16 is quite a premium experience to unbox. The P16 is sleek and elegant with an absolutely beautiful 4k OLED screen running at 60 hz, but I really wish it was 120 hz. The colors are vibrant and the blacks are dark. The case is a nice matte black and it doesn't attract finger prints. The speakers provide a nice sound, and there's six of them which is crazy to me for a laptop. And the trackpad is enormous. It has the 16:10 ratio as the screen itself, and features a cool radial wheel that you can program to create shortcuts in apps like adobe photoshop and premiere, or change the color settings for the laptop. This can be done through the included ProArt Creator Hub software. Also a part of the software is two AI powered apps, MuseTree and StoryCube, where you can create images and idea boards with MuseTree without needing a subscription or internet access, and you can have AI sort and group your photos together with StoryCube based on who or what is in the photos. I feel that these apps will definitely help me with my design and photography work. My P16 came with 32 gb of ram and the nvidia 4060, and paired with the amd ryzen ai 9 hx processor, it handles all of my productivity needs with a breeze. And it's also great for gaming too. The only downside to the gaming is again the capped 60hz refresh rate of the screen. But that's not too big of a deal for me. The screen is a touchscreen too, but without a flex folding screen, I don't really see the need for it. Overall I think that the ProArt P16 is a fantastic productivity laptop that can also be a gaming laptop.
I would recommend this to a friendDepressing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has spent more time on the blue screen than actually being a productive tool. I've done a factory reset on this computer 3 times in less than 6 months of owning. Complete waste of money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JuanR,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing blue-screen. To resolve this issue, ensure this laptop is running with the most current BIOS version posted at: https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_bios?model2Name=H7606WV . If the BIOS version is current and Windows and drivers are up to date, we recommend to send the laptop in for service to resolve any hardware issue. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Do not buy used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first laptop in good condition was beyond disgusting with pet hair in the vents and the second laptop that's supposed to be in excellent condition that I took on was sticky with residues everywhere. Giving up on used and buying new adter these horrible experiences. Comp si great at processing though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to learn about the condition in which you've received the device. This is not the kind of experience we want our customers to have with our resellers and we sincerely apologize for any inconvenience this may have caused you. If you are still within the return window, we recommend contacting the reseller for an exchange or return. Please rest assured that if you cannot gain resolution, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2408027095-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It's defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes defective, it just reboot itself randomly or it could just get freeze making me to force the shut down buttom.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoseantonioH,
Thank you for your comment.
We do understand the inconvenience this may have caused if this laptop will randomly reboot and freeze up. During the initial Windows, while this laptop installs and applies updates to the System Registry, it will typically do several auto-reboot, black screen temporarily or it may seems unresponsive. Once the initial setup and WINDOWS Update installation are completed, these instances will go away and system stability or performance will be optimized. Keeping this laptop updated will maintain optimum system stability and performance. Additionally, while accessing web applications, please ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
One of the best laptops that I've ever worked on.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing that attracted me to this laptop was the fact that it is touch screen. I love the fact that you can open up this laptop with facial recognition. The Operating system with this is windows 11 The screen is not only crystal clear, it also has a surface that is very close to scratch resistant with features such as Corning Gorilla Glass.As soon as you open it up, you are able to access the camera. The design of the laptop is light, thin and sleek with its ultra dark (black) brightness, this Laptop is lightweight to carry but yet sophisticated enough to satisfy a novice as well as a professional. The Oled screen provides less blue light compared to laptops(monitors with LCD panels which is going to give you a high quality picture. The NVIDIA GeForce gives the professional tools and software to be able to create art with the software that included such as Remix, texture tools exporter, geforce experience and canvas just to name a few. The speed on the laptop is extremely fast. It has 32 GB of ram as well as LPDDR5X modules that run at 8333 MHz. It has 1TB PCie 4.0 Ssd and reaeding speeds of 5,000 Mbps and writing speeds of up to 4,000 MB/s. This laptop has a wonderful cooling try fan which gives it a great airflow to keep it cool. Downloading the BIOS is effortless. Only thing you need to do is open MyASUS app in the task bar and follow the directions. This laptopm is built with a military grade materials. It is very light weighing in at a mere 4 pounds it has a backlit keyboard , 2 USB ports, 1 HDI, 3.5 mm Combo Audio jack and an SD express 7.0 Card reader. Some of the other features are adobe bundle, story cube, use tree pro-art creator hub to name a few. If you are looking for a Laptop with fast connectivity and performance, great graphics, lots of space and a crystal clear scree, you can't go wrong with this laptop.
I would recommend this to a friend