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Customer Ratings & Reviews

Your price for this item is $2,119.99

Customer reviews

Rating 4.2 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 402 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop,specially for the price. I only wished the screen had more than 60hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer!!!!!! Works perfectly So so great!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook competitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device, works great and the 32GB ram is sufficient for most tasks including CAD, gaming and video editing. Missing 120hz display option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved Geek Squad set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good. I don't like that everything automatically saves to the cloud and not on my hard disk. I believe this is more of a function of the Microsoft software though. Loved the Geek Squad set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it with 60hz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and unfortunately I returned it becoz of so many issues The screen refresh rate is 60hz that is way bad and make the laptop cutting especially on adobe premiere,and the overheating it’s crazy for new laptop,

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hushamsaeb,

      We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      Having returned the laptop, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408009287-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for student in design school. Great touch screen for drawing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and design. Amazing screen and visuals with powerful internals that are great for light gaming and heavy workloads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for quite places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this items for a month now and so fast I love it. The fans are not loud. The only thing is the battery life is not the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $2k mistake - avoid this laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was really impressed by this computer—the 4K OLED screen is stunning, and the sleek design felt premium. But after using it more, I’ve been deeply disappointed. The laptop shuts down randomly without warning, even after updating all software and drivers. It also refuses to go to sleep properly—the fan keeps running loudly even when all apps and tabs are closed. Now, just three weeks in, the computer completely shut down during an important task and won’t turn back on. I tried to return it, but Best Buy wouldn’t accept it. I feel like I’ve thrown $2,000 straight into the trash. I strongly recommend not buying this computer!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Diem,

      Thank you for your comment.

      We certainly understand your disappointment and the inconvenience this may have caused if this laptop will no longer boot up or power on. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. However, before sending the laptop in for service, please try to do a power cycle by pressing and holding down the power button to shut it down completely, then power on. If it powers on but still a black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update is applied successfully. Additionally, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery is charged. If these steps made it to boot up successfully in Windows but still had issues, please try to do a factory reset as a last resort. For helpful tips on how to run a factory reset, please visit our Product Support page at: https://www.asus.com/us/support/faq/1013063/ .

      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Color perfect laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has many positive aspects that I appreciate. The color quality is exceptional, which is particularly beneficial for color grading photo or video content. While the laptop's performance is generally good, given its impressive specifications, there is room for improvement. I experienced some frustrating issues during the first week of ownership, including random laptop freezes and blue screen errors. These problems made me quite upset, but I am pleased to report that after performing the latest Windows and driver updates, I have not encountered any further issues yet. Lets see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice laptop, love the screen clarity.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, screen looks great. Wish it was slightly brighter but it’s good enough. The little gesture wheel on the trackpad seems like a gimmick, might be useful in some applications but I can’t find it that useful in general use. Overall, no real complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. More than I need so far, but plan to leverage more of it once I start college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Laptop ASUS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to work with CAD programs (Autocad, Revit). Until now, after 6 months working with it, it has worked flawlessly. No blue screens as I read in other reviews or any other fault. I have the laptop running almost the whole day (at night in sleep mode only) and only turn it off when I have to travel. Overall I'm very happy with my purchase. Asus always delivers quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great looking laptop if you like an all metal body. It looks like a mac without the OS. I run fedora linux on it and everything works out of the box. Battery life is great as well. Palm rejection would have been nice but thats my only con.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware issues after only a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In most respects I have loved this laptop. The screen is gorgeous. It performs well on high-resource tasks. On rare occasions, the screen gets glitchy (usually issues with the taskbar buttons appearing multiple times that are resolved if I restart Windows Explorer). I rarely use it on battery, so I can't speak to battery life. It feels like a high-end laptop, as it should for the price. The big issue is with the keyboard. It feels great to type on, but it began having issues just as the warranty expired. The space bar registers extra presses and sometimes the R stops working. Asus was no help at all. Because of this issue and poor support from Asus, I will not buy another Asus product.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nichole ,
      We regret to learn that you are experiencing keyboard issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412036247-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Built-in Keyboard Issues  https://www.asus.com/support/faq/1015071/ Asus

  • Rated 5 out of 5 stars

    Creative professionals dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There could not be a better laptop for multi-passionate artists. From photography, video, production editing, the ProArt is unbeatable. I can edit for hours before needing to charge my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great labtop for work, and play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great labtop. The display could be better than 60fps but the screen is gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “ASUS ProArt is Simply Outstanding!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this laptop checks every box. It’s fast, reliable, visually stunning, and built for professionals. I would easily recommend it to anyone who needs a top-tier machine for both creative and business work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ProArt 16 is a very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well built and very fast. The display is great and sound works well for a laptop. Metal case seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: - 60Hz OLED display, should have been at least 90Hz - QC issues with space bar and trackpad. I had to exchange the laptop twice (thanks to Best Buy that allowed seamless exchange) to get one where the space bar was not recessed on right bottom corner not registering spaces. - Trackpad also had weird stains on the first two laptops. - Minor software issues like black screen flash a few times a day when on iGPU which I am sure will be fixed in an update. Pros: - OLED accuracy and resolution - Great thermals during daily use - Quiet fans during daily use - Great keyboard - USB C port on either side for charging - Nice aesthetics and overall black business laptop look

    I would recommend this to a friend