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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 372 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and high-quality GPU of the ROG Gaming Desktop, along with its good value for the price and solid build quality. However, many customers also point out issues with the cooling system and some express dissatisfaction with the case design. Concerns regarding the RAM's specifications were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Build quality, Gpu, Price
    Cons mentioned:
    Cooling, Ram

    Rated 4 out of 5 stars

    Great Overall Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 days with this machine I can say that overall it is a great gaming computer. The build quality is excellent with all black cables and great cable management behind the back panel. There are two sticks of 3200 ram, an Asus dual 3070, an NVME with a heat sink and an Asus B560-G motherboard. I was really pleased to find the motherboard is high quality with large heat sinks, decent looks, built in wifi 6 and a good amount of i/o’s on the back. Playing games yields great frame rates even at 1440p. The GPU stays right around 70 C but the cpu is a little warm around 75 C. User benchmark shows “UFO” across the board with gaming at a 150% of their reference values. Things I would change would be to add an intake fan, there is room for a 120mm on the front, replace the plain, green ram with something a little nicer looking , and get a larger outlet fan. The 92mm outlet fan really has to work. Overall a great machine at a reasonable price given the strange GPU environment we are in.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Great Parts and Price, but requires better cooling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts and performance at this price are a good match, with one major drawback: The i7 11700F and its proximity on the board to the RTX 3070 generate a lot of heat and the fans provided on the CPU and case are not adequate to keep the CPU at acceptable temperatures and fan noise levels(vacuum cleaner) > Stock intel i7 11700F cooler and the single rear exhauster fan do not keep the > Temperatures reaching 100*C (its thermal limit) while installing windows updates Troubleshooting: And No this wasn't just a bad unit or a bad fan. I took it apart and cleaned and reapplied a better thermal paste to the stock cooler and verified it was securely seated on the motherboard. The fans work, VERY LOUD. Temps still hovered between 77*C - 100*C Solution: Easily fixed with an All-In-One liquid cooling solution for $80-100 or a better Air Cooler for $50-75 My Fix: **see pictures** Upgraded the CPU cooler: >Noctua NH-D15S Chromax ($99) **Note: it's wider than the original case can support and you won't be able to close the side panel requiring a new case. Upgraded High Airflow Case: > Lian Li LanCool II Mesh RGB ($129) CPU temps in new case are now significantly better: 30*C - 50*C and the whole system is barely audible and not picked up on my Mic during work from home Zoom meetings.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RandomITGuy,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is N2107043835-0008.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Build quality, Gpu, Price
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great value after just a bit of work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value so 5 stars from me. Nice MB, 3070, latest CPU and well built good looking package that matches my Asus ROG XG279Q monitor. Yes, stock cooling needs immediate work as it is loud and ineffective (CPU hitting past 90C and throttling) with a jet-like noise. The good news it is easily fixable on ~$100 budget ($70 Corsair hydro CPU cooler from Best Buys, a $10 120mm intake fan that I had laying around and a Noctua NF-A9 92mm exhaust). Took a little creativity mounting the radiator for hydro cooling at the top but otherwise no complications. Also needs BIOS tweak to let that CPU unleash its power beyond the 65W TDP when all is ready (don't do it with stock fan!).

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great value after updating the cooling system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. It is a great value to get a GTX3070 at this price. 2. Yes, the cooling system is REALLY bad. Besides, it's such a nightmare to upgrade. 1) Tried Corsair-iCUE H100i, but you must be very cautious cuz there's fairly no extra space inside the case. I had to return the PC and the cooler cuz the graphic card had some issues. ( I should check it before upgrading) 2) Then I bought this product again and added a Cooler Master Hyper 212RGB 120mm cooling fan, but it's too big to close the case. Cooler returned again. 3) Tried CORSAIR - Hydro Series 120mm ($70), finally it worked well. 4) The CPU temperature was almost 85C when I was playing games, and the fan, yes it was noisy. 5) Replace the back fan with a Cooler Master SickleFlow 92 and added another 120mm fan on the front case. ($10 for each) Finally, it worked now, after spending about $100 on it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Price
    Cons mentioned:
    Case, Cooling

    Rated 2 out of 5 stars

    Good build with stupid airflow design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is OK. Build quality is good. But case is terrible with only 1 small rear exhaust fan and stock CPU cooler fan. In order to make it work, replace CPU cooler, remove the PSU shroud cover and add 2 front 120mm fans + 1 120mm and 1 92mm on top.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the case and the airflow design. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any concerns, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
      to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance, Price
    Cons mentioned:
    Case, Cooling

    Rated 2 out of 5 stars

    Gut this and get a new case for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after having read reviews about the bad cooling and fans and stuff, so I planned on upgrading it eventually. But holyyyyy, I didn’t expect it to be as bad as it was. Straight out of the box, this thing can’t handle games and sounds like an old vacuum cleaner. Loaded up games like PGA 2k21 and Warzone and the cpu temp was in the 90s and topping out at 100. CPU cooler and exhaust fans (both 92mm) were a joke. Not nearly enough airflow to handle the heat in that tiny case. Also, the thermal paste looks like it was applied by a child who thought they were fingerpainting. Terrible. I ended up getting a Noctua NH-U9S off Amazon. Most coolers/heatsinks are too bulky, but it fit perfectly and lowered the cpu temp a good 20 degrees while gaming. I also got a couple extra 92mm fans and mounted one as an intake and replaced the exhaust fan as well. This lowered it another 10 degrees or so. Usually around 65-70 degrees while gaming. Not bad, but could still be better. THEN, I did what I should have done in the beginning… upgraded the case. I bought an NZXT H510 case, which comes with 4 120mm fans pre-installed and has more than enough room for all the components in the ROG setup. I kept the same cpu cooler, installed everything in the new case, and it’s now running at around 50-60 degrees while gaming and it’s not loud at all. Plus, the case has some nice rgb lights that add a little flare to the look. Overall, it’s worth it if you’re willing to spend the money on the case/cooling. Especially with 3070s being limited in availability and sometimes overpriced, finding a rig with a cpu and gpu of that quality for that price is great. There definitely is some value in it. I consistently get 120fps in warzone and every other game I’ve tried runs really smooth. Gave it 2 starts simply for that. HOWEVER, if you don’t want to put any work into a pc and just want to game out the box, don’t get this.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matt,

      Thank you for writing a coment and for sharing your experience with the PC. We do understand your concern about thermal issues.



      The cooling system in the PC is adequate to dissipate excessive heat efficienctly while under heavy load. It is normal for the desktop PC, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Price
    Cons mentioned:
    Case, Cooling, Ram

    Rated 3 out of 5 stars

    Be ready to remove side panel or upgrade cooling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think Asus is taking advantage of the gpu shortage. It's a decent price for the parts, but CLEARLY the stock cooler isn't good enough to these hot intel CPUs. The temps with the side panel on as intended regularly hit 100c sometimes just with minor stuff. The CPU is thermal throttling like it's no tomorrow! You can go the cheapo rout and take off the side panel for a bit extra airflow and dropped temps. But more dusting will be needed. Alternatively you could just upgrade the cooler. But keep in mind that the computer case is alot thinner than your typical PC case, so either a low profile air cooler or an AIO will be needed if you want your side panel to close. It's a shame but even so this is a GREAT deal in the current hellscape that is PC buying/building right now.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu, Price
    Cons mentioned:
    Case, Cooling

    Rated 4 out of 5 stars

    Best bang for your buck if you add a few extras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prebuilt offers some pretty quality parts for the price. It includes a Strix motherboard, strix GPU, a 512GB M.2 drive for the operating system and another 1TB HDD, and the 11700f i7 cpu. The case leaves something to be desired though as it only has 1 exhaust tower fan in the rear and the CPU cooler is the stock one that comes with the cpu. Add some extra fans and a better CPU cooler and this is an awesome machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Machine After a Simple Cooler Swap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a month now and it works beautifully. As almost every other review has said, the stock cooling isn't sufficient. I went with a Corsair AIO and installation was decently simple, provided you know what you're doing. Once the new cooler was in place it can handle almost any game at 1440p at the very least. Overall, I would heavily recommend this if you're fine with opening it up to change out the cooler. Even with the $150 or so to get one, it's still a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price
    Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Satisfactory but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on this machine was too good to pass up. I was looking for an upgrade at pc and this fit the bill. With the price of GPUs out there right now I figured i couldnt go wrong. This guy overheats really badly though. I have had to add a fan and add thermal paste to make this thing usable at all while gaming at a high level. So far it has been satisfactory but nothing to right home about. I would probably not buy again but i needed it so here i am.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great machine to put in another case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the current price ($1699) You're basically getting the guts of the machine for retail. It has a nice base to work with. After reading some other reviews, I decided to give it a try. The thermals on this are garbage out of the box. I tested it for 2 hours last night and was running at 80C. I bought a Corsair 4000D Airflow case and a MSI 240R AIO cooler. The swap out was annoying for me because I haven't done anything like it in a while. The Corsair 4000D case fits it well, BUT I did hit a snag removing the motherboard from the original case. Once you remove the 8 screws, you really have to work some pressure into the I/O Shield to get the MOBO out. You'll also want to be 100% sure to remove the video card before doing this (of course). In the new case, Halo Infinite on a 1080P Monitor on High settings was getting 155-160 FPS. A few additional points that I didn't find brought up here: The SSD is a WD SN530, which is a widely used OEM ssd. R/W speeds in the low 2k range, much better than expected. YMMV on what they put in there. The HDD is a 3.5 inch drive, which is insane in this day and age. Haven't seen one in a new computer in years. Even after updating the bios, there were some weird issues where I could not seem to turn on XMP. the manufacturer instructions for the board (it's a modified B560G) were wrong, so I manually set the speed in AI Tweaker section of the bios, but could not do this until I updated to the July 2021 bios.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Good value, bad cooling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling in this case is very bad, absolutely insane that they built it with no intake fans. But it's a good value for the parts and if you can put together Ikea furniture, you can move it into a better case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Upgrade the cooling, and you’ll have a great rig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others say, the ventilation is horrible. Get yourself a few extra case fans and liquid cooling, and get it all put in before even loading up windows. Updating windows alone has caused some buyers’ rigs to overheat. Get this done and you’ll have an amazing gaming rig for a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Case, Cooling

    Rated 5 out of 5 stars

    Good PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a pretty decent machine for the price considering you are getting an RTX 3070 inside. The case is quite small and the temps are not great. Definitely need some upgrades - more fans, better coolers, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    New pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good PC I am new to it very easy to use easy to set up great price this PC is a little loud but with your headphones on it’s not an issue some people says it overheats but I have not had any issues with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming computer and great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming computer for my 15 year old son for Christmas. So far he loves it. I was hesitant in buying it because of the price, but after looking around, this was the best value for the money. Th store associate was also great. He took his time in explaining the features of the computer. He answered Al my questions and was very patient. Overall my experience was great. I would recommend this gaming computer to anyone that is hesitant in buying a gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price, but not for convenience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good value for price PC. I (like most people who probably bought this) probably went for the 3070 that lives inside. If you are a little advanced and know how to upgrade the pc, go for it. It is, however, very hard to upgrade. There is VERY little room in there. The BIOS is also a special made one, meaning that you cannot adjust fan speeds from windows. There is no compatible program as far as I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, good value runs all games at highest settings.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy the 3070 computer for $1,600, which is a good deal because the price of computers is rising as more and more people use graphics cards for mining, but you can only buy a 3070 card for the same price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Price makes it a great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price, given how the prebuilt pc cost less than a the gpu in it.

    I would recommend this to a friend